Iishae Bougere
San Jose,CA
Summary
Dedicated and highly communicative professional with a strong commitment to delivering exceptional customer service. Known for excellent oral and written communication skills, along with proficiency in various Microsoft Office applications. Demonstrated ability to collaborate and adapt to diverse perspectives, fostering a positive team environment.
Exceptional oral and written communication skills. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
10
10
years of professional experience
1
1
Certificate
Work History
Administrative Assistant
Rite Connection
SAN JOSE, CA
05.2020 - 09.2023
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Scheduled appointments, meetings and events for management staff.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
Manager
Strictly Styles Salon
San Jose, CA
06.2013 - 03.2020
- Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
- Implemented systems for tracking operational performance metrics.
- Oversaw inventory management activities including ordering supplies as needed.
- Investigated customer complaints related to product and service quality or delivery issues.
- Conducted regular audits of employee performance and provided feedback on areas of improvement.
- Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
- Hired and onboarded team members to meet immediate and expected demand.
- Prepared staff work schedules and assigned team members to specific duties.
- Implemented successful business strategies to increase revenue and target new markets.
Skills
- Communication Skills: Adept at articulating ideas and information both orally and in writing, facilitating effective team communication and client interactions
- Office Administration
- Travel Coordination
- Workflow Optimization
- Check Processing
- Calendar Management
- Filing
- Spreadsheet Management
- Appointment Scheduling
- Meeting Planning
- Data Entry
- Scheduling
- Clerical Support
- Tech-Savvy
- Client Relations
Certification
Real Estate License, 01/01/17
Languages
English
Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Don't let the fear of losing be greater than the excitement of winning.
Robert Kiyosaki
Timeline
Administrative Assistant
Rite Connection
05.2020 - 09.2023
Manager
Strictly Styles Salon
06.2013 - 03.2020
References
References available upon Request
References
References available upon request.
References
References available upon Request
References
References available upon request.