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Summary
Work Availability
Skills
Software
Work History
Education
Affiliations
Certification
Timeline
References
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Iisha Reese

Iisha Reese

McDonough,GA

Quote

Do not go where the path may lead, go where there is no path and leave a trail.
Ralph Waldo Emerson

Summary

Forward-thinking Manager and talented leader with over 8 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day operations. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

  • Risk Management
  • Sales and Marketing
  • Retention Strategies
  • Talent Acquisition
  • Employment law
  • Business and Career Development
  • Continuous Improvement
  • Relationship Building
  • Workflow & KPI Optimization
  • Payroll & Benefit Administration
  • Client Consultations
  • Policy Enforcement & Compliance
  • Time Management
  • Verbal and written communication
  • Diversity and Inclusion
  • Employee Onboarding

Software

ADP

Adobe XI

Avionte Classic & Bold

Cash Card Software (Global/Instant/Rapid/ Certipay)

Certiphi

Google

Ignition

Job Boards (Indeed/Monster/Wanderly/ZipRecruiter)

Social Media (LinkedIn/Twitter/FB/Instagram/Snapchat)

MS Office (Excel/PowerPoint/Word)

Minitab

POSs

Quickbooks

SAP

SMS Engagement Platforms (TextUs/SenseHQ)

Video Conference Programs (Skype/Zoom/MS Teams)

Tableau

MS Office

Clarity

Zoho

Pesols

Hireology

Everify

Workforce 20

PeopleSoft

PeopleNet

TSS/RSS

Travel Haven

Wanderly

IQN

Estaff365

Visio

Pulpstream

Riskconnect

Work History

Site Manager

Randstad
03.2022 - Current
  • Implemented process improvement to shape organizational culture, streamline recruitment processes, optimize procedures for higher efficiency, customer satisfaction, and help the company evolve and grow.
  • Collaborated with HR team to ensure compliance with employment laws, regulations, and company policies throughout the recruitment process.
  • Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
  • Conducted regular audits of operational procedures, ensuring compliance with industry standards and regulations.
  • Managed budgets and resources, leading to cost-effective operations without compromising quality.
  • Enhanced team productivity through effective delegation of tasks, regular performance evaluations, and targeted professional development opportunities.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.

Selling Branch Manager

Staffing Connections LLC
01.2020 - 02.2022
  • Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
  • Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
  • Ensured regulatory compliance through diligent adherence to industry standards, guidelines, company policies, and regulatory compliance with local, state and federal laws.
  • Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
  • Monitored market trends to identify new business opportunities and capitalize on potential growth areas within the community or region served.
  • Continuously monitored branch performance against key performance indicators, monitored employees attendance and performance taking corrective actions as needed to ensure objectives were met or exceeded.
  • Administered payroll accurately, ensuring timely payment processing while minimizing errors in calculations or deductions.

Recruitment Operations Manager

Pro Med Healthcare Services
09.2019 - 01.2020
  • Negotiated competitive salary packages and benefits for new hires, contributing to an improved employer brand image and increased employee satisfaction.
  • Conducted thorough interviews and assessments to identify top talent, ultimately increasing employee retention rates within the company.
  • Organized successful recruiting events such as job fairs and campus visits, raising awareness of company culture and career opportunities.
  • Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
  • Achieved staffing objectives through strategic and tactical planning, program management expertise and knowledge of effective recruitment, interviewing, onboarding and training procedures.
  • Maintained company Applicant Tracking System (ATS) to manage and track resumes and information about candidates.
  • Leveraged social media platforms to reach out to potential candidates effectively, promoting employer brand visibility among targeted talent pools.

National Recruitment Manager

Maxim Healthcare Services Inc.
06.2017 - 08.2019
  • Enhanced client satisfaction with timely placements of top-tier healthcare professionals in various positions.
  • Reduced time-to-fill rates by proactively building a pipeline of qualified candidates for critical healthcare roles.
  • Reduced instances of contract cancellations by closely monitoring quality metrics related to candidate performance.
  • Coordinated placement logistics such as securing housing accommodations, arranging transportation, and verifying credential compliance for assigned nurses with federal, state, and local laws regarding employment practices throughout the recruitment cycle.
  • Provided ongoing support to placed travel nurses throughout their assignment duration, addressing any concerns or issues promptly, which increased referral rates.
  • Collaborated with internal teams to ensure smooth onboarding processes for newly placed travel nurses.
  • Negotiated competitive compensation packages on behalf of travel nurse candidates, improving overall job satisfaction.

Staffing Coordinator

Career Staff Unlimited (Ready Nurse)
03.2017 - 05.2017
  • Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
  • Coordinated background checks, reference evaluations, and drug screenings as part of due diligence for successful placements.
  • Assisted with personnel records management to support recordkeeping accuracy.
  • Conducted reference checks and screening of potential candidates to support onboarding process.
  • Verified payroll, vacation and sick time hours to support accounting processes.
  • Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.

Career Service Advisor

Ultimate Medical Academy Online
09.2015 - 02.2017
  • Conducted thorough evaluations of resumes and cover letters to ensure they were well-written and targeted towards desired positions.
  • Maintained detailed records of student interactions within the Career Services database for accurate reporting purposes.
  • Provided job search skills, ongoing support, and assistance to students throughout their entire job search process – from initial exploration to offer negotiation – ensuring each student felt confident in their ability to secure meaningful employment upon graduation.
  • Assisted with verification, data collection and data entry for placement reporting and maintained placement records and reports to comply with Standards of Accreditation.
  • Conducted mock interviews and worked with job seekers to develop and enhance networking skills.
  • Established relationships with external organizations for potential partnership opportunities in career development initiatives.

Wireless Sales Consultant

Verizon Authorized Retailer – Cellular Sales
08.2014 - 04.2015
  • Increased customer satisfaction by providing knowledgeable and efficient service on wireless products and services.
  • Generated new business leads through proactive outreach, cold calling, and networking events.
  • Built strong relationships with clients by conducting regular follow-ups, addressing concerns, and offering tailored solutions.
  • Assisted customers with device troubleshooting, offering prompt resolution of technical issues to maintain high levels of customer satisfaction.
  • Streamlined checkout processes by quickly processing transactions while maintaining accuracy in cash handling activities.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Education

Bachelor of Science - Marketing

University of South Florida
Tampa, FL
2008

Associate of Arts - Liberal Arts

Polk State College - Lakeland Campus
Lakeland, FL
2005

High School Diploma -

George W. Jenkins Senior High School
Lakeland, FL
2004

Affiliations

  • National Association of Sales Professional (NASP)
  • Society for Human Resource Management (SHRM)
  • American Staffing Association (ASA)

Certification

  • CSP - Certified Sales Professional - Pending
  • SHRM-CP - SHRM Certified Professional - Pending
  • CSSC - Lean Six Sigma Green Belt License - Pending

Timeline

Site Manager

Randstad
03.2022 - Current

Selling Branch Manager

Staffing Connections LLC
01.2020 - 02.2022

Recruitment Operations Manager

Pro Med Healthcare Services
09.2019 - 01.2020

National Recruitment Manager

Maxim Healthcare Services Inc.
06.2017 - 08.2019

Staffing Coordinator

Career Staff Unlimited (Ready Nurse)
03.2017 - 05.2017

Career Service Advisor

Ultimate Medical Academy Online
09.2015 - 02.2017

Wireless Sales Consultant

Verizon Authorized Retailer – Cellular Sales
08.2014 - 04.2015

Bachelor of Science - Marketing

University of South Florida

Associate of Arts - Liberal Arts

Polk State College - Lakeland Campus

High School Diploma -

George W. Jenkins Senior High School

References

Available Upon Request

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Iisha Reese