Ijah Forbes
Chesapeake,VA
Summary
Dynamic and results-driven professional with experience at Carrabbas Italian Grill, excelling in guest relations and operational efficiency. Proven ability to enhance customer satisfaction through clear communication and upselling techniques. Skilled in maintaining cleanliness and adhering to safety protocols, ensuring a welcoming dining environment while optimizing team productivity during peak hours.
Overview
3
3
years of professional experience
Work History
Busser
Wasserhund Brewing
05.2025 - Current
- Prepared and served juices and blended drinks.
- Collaborated with team members to optimize productivity during peak hours.
- Ensured proper rotation of perishable ingredients to minimize waste while maintaining freshness for consumption.
- Maintained a clean and sanitary workspace, adhering to health department standards for food safety.
- Enhanced customer satisfaction by crafting high-quality, customized smoothies based on individual preferences.
Server
Carrabbas Italian Grill
Chesapeake, VA
07.2023 - 05.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Smoothie Maker
Tropical Smoothie Cafe
Virginia Beach, VA
07.2022 - 04.2023
- Prepared and served juices and blended drinks.
- Collaborated with team members to optimize productivity during peak hours.
- Ensured proper rotation of perishable ingredients to minimize waste while maintaining freshness for consumption.
- Maintained a clean and sanitary workspace, adhering to health department standards for food safety.
- Enhanced customer satisfaction by crafting high-quality, customized smoothies based on individual preferences.
Education
High School Diploma -
Deep Creek Highschool
Chesapeake, VA06.2024
Skills
- Time optimization
- Clear communication skills
- Cleaning and sanitizing procedures
- Table bussing efficiency
- Collaborative teamwork
- Safety awareness practices
- Maintenance of cleanliness
- Food running strategies
- Guest relations expertise
- Operational equipment handling
- Etiquette in dining environments
Timeline
Busser
Wasserhund Brewing
05.2025 - Current
Server
Carrabbas Italian Grill
07.2023 - 05.2025
Smoothie Maker
Tropical Smoothie Cafe
07.2022 - 04.2023
High School Diploma -
Deep Creek Highschool