Proven leader in healthcare and business sectors with a results-driven approach and commitment to community service. Expertise in strategic planning, team leadership, and operational excellence has led to measurable growth and high-quality outcomes. Focused on driving innovation and fostering strong relationships to achieve long-term organizational success.
Overview
6
6
years of professional experience
Work History
Executive Director
Hampton Manor Assisted Living
Dundee, Michigan
01.2024 - Current
Managed budgeting processes for all departments within the facility while maintaining cost effectiveness.
Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
Created a system to track medication administration records for residents in accordance with state requirements.
Directed, supervised and evaluated medical, clerical or maintenance personnel.
Collaborated with external organizations such as hospices, home health agencies and other healthcare providers in order to provide comprehensive services to residents.
Developed medical programs that promoted community health and research.
Organized social activities such as games, exercise classes, movie nights, field trips and more.
Maintained awareness of government regulations, health insurance changes and financing options.
Conducted regular meetings with department heads to review policies and procedures.
Ensured compliance with state regulations concerning safety, health, fire prevention and sanitation standards.
Scheduled regular maintenance checks on equipment used by residents in order to ensure proper functioning at all times.
Recruited, hired and trained new medical and facility staff.
Monitored daily operations of the assisted living facility to ensure quality standards are maintained.
Responded promptly to emergency situations in accordance with established protocols.
Supervised the admission process of new residents, including assessments, paperwork and orientation.
Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
Performed routine inspections of facilities to identify potential safety hazards or areas needing improvement.
Communicated with patients with compassion while keeping medical information private.
Resolved conflicts between staff members or between staff and residents in a professional manner.
Assisted families in understanding resident rights under state law.
Coordinated transportation services for residents when needed.
Explained policies, procedures and services to patients.
Updated procedures necessary for compounding, mixing, packaging, and labeling medications.
Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
Provided leadership to the staff, creating a positive work environment and promoting team building activities.
CEO
Compassionate Hospice Care
Brighton, Michigan
01.2019 - Current
Facilitated interdisciplinary team meetings on a regular basis to discuss patient care plans and progress towards goals set by the team members.
Established relationships with local hospitals, nursing homes and long term care facilities to facilitate referrals into the hospice program.
Monitored patient satisfaction surveys to assess effectiveness of hospice services.
Provided oversight and direction to Hospice clinical staff including Nurse Practitioners, Physicians, Nurses, Social Workers and Chaplains.
Developed marketing materials highlighting advantages of using hospice services.
Maintained records management system to process personnel information and produce reports.
Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
Conducted periodic audits of medical records to ensure compliance with regulatory standards.
Implemented measures designed to improve customer service within the department.
Worked closely with physicians and other healthcare providers on complex cases requiring specialized treatment protocols.
Maintained awareness of government regulations, health insurance changes and financing options.
Adhered to HIPAA regulations when handling confidential information related to patient care.
Collaborated with other health care providers to ensure quality patient care services were provided.
Developed medical programs that promoted community health and research.
Recruited, hired and trained new medical and facility staff.
Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
Explained policies, procedures and services to patients.
Developed and implemented policies and procedures for the Hospice program.
Ensured that all regulatory requirements related to hospice operations were met or exceeded.
Oversaw the development of educational programs for patients and families regarding end-of-life issues.