A results-driven, business-focused professional with extensive experience providing strategic HR support and advisory services. Dedicated to fostering a positive work environment, driving organizational change, and delivering exceptional support to business leaders.
Overview
11
11
years of professional experience
Work History
Sr. HR Operations Administrator
Fedex
Kennesaw, USA
07.2023 - Current
Developed recruitment strategies leveraging online/social media advertising and community involvement to attract diverse talent.
Conduct employee orientation sessions and manage onboarding processes.
Monitor and maintain production staffing levels to align with organizational needs.
Led employee engagement initiatives, including stay interviews and welfare activities, to enhance retention and boost morale.
Recommended and implemented HR policy improvements, fostering continuous enhancement of departmental processes.
Provide training recommendations and manage Learning Management System setup.
Human Resources Generalist
Low T Center
Nashville, USA
01.2020 - 07.2023
Managed full lifecycle HR functions, enhancing recruitment, employee relations, and talent development processes.
Implemented initiatives to enhance employee engagement and retention through targeted coaching and feedback.
Delivered measurable results in talent acquisition and organizational effectiveness.
Partnered with leadership to align HR strategies with business objectives.
Led organizational change projects, facilitating effective communication and minimizing disruption during transitions.
Human Resources Assistant
Low T Center
09.2018 - 12.2019
Coordinated recruitment processes by scheduling interviews and managing candidate communications to enhance candidate experience.
Facilitated onboarding by preparing orientation materials and streamlining transition for new hires.
Maintained employee records and ensured compliance with HR policies and procedures.
Delivered administrative support for training sessions and monitored participation to improve engagement.
Assisted in employee engagement initiatives to foster a positive workplace culture.
Intern
United Parcel Services, UPS
Fort Worth, USA
02.2018 - 08.2018
Streamlined recruitment process by screening resumes and scheduling interviews to enhance candidate experience.
Coordinated preparation and facilitation of employee training programs to improve staff skills and knowledge.
Conducted research and provided recommendations for improving HR policies and processes.
Shadowed HR professionals to gain exposure to employee relations and compliance management.
Organized and implemented employee engagement activities and events to foster team cohesion and morale.
Student Ambassador
Paine College
Augusta, USA
08.2014 - 08.2016
Coordinated campus tours and college fairs, enhancing prospective students' understanding of campus life and traditions.
Represented college at events, showcasing achievements and fostering connections with attendees.
Education
Master of Business Administration -
University of Dallas
Irving, TX
05.2020
Bachelor of Arts - English
Paine College
Augusta, GA
05.2016
Skills
Recruitment strategy
HR policy development
Employee onboarding
Learning management
Employee engagement
Talent acquisition
Diversity initiatives
Activities And Accomplishments
Alpha Kappa Alpha Sorority, Inc.; Active member since 2015
Miss Paine College; 2015 - 2016
Frank Yearly Scholar, Paine College; 2016
English Honor Society, Paine College; 2016
Qualifications And Work Skills
PHR Certification (In Progress/Preferred)
Strong experience in employee relations, compliance, and HR policy development.
Expertise in performance management, organizational change, and training facilitation.
Proficient in HRIS systems and Learning Management Systems.
Proven ability to partner with senior management and influence strategic decisions.