IJEOMA CYNTHIA UCHE
PHARMACIST
Missouri City,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
To seek and maintain part time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
29
29
years of professional experience
Work History
Pharmacy Owner
BAIJES BISSONNET PHARMACY
10.2010 - Current
- Trained over20 new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided 20 team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
Clinical Pharmacist
Spring Branch Hospital
10.2008 - 03.2010
- Partnered with physicians and other members of healthcare team to optimize patient care through effective use of medications.
- Advised physicians on how to properly dose medications.
- Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
- Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
- Trained pharmacy residents and interns on clinical care and medication dispensing.
- Supervised dispensation of controlled substances using careful oversight and audit procedures.
- Interpreted prescriptions from healthcare providers to properly dispense medications and health products.
- Managed and mentored staff of 10 new employees and delivered focused training.
Staff Pharmacist
THE METHODIST HOSPITAL
05.2004 - 08.2008
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
- Effectively resolved insurance rejections and other billing issues.
- Correctly completed pharmacy daily and weekly reports.
- Interpreted prescriptions from healthcare providers to properly dispense medications and health products.
- Supervised dispensation of controlled substances using careful oversight and audit procedures.
- Directly supervised 20 Pharmacy Technicians, interns and support staff while on duty.
Pharmacy Manager
Kroger's Pharmacy
08.1994 - 03.2004
- Supervised team of 10 pharmacy technicians.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Counseling to all patients on new and maintenance
- Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
- Collaborated with store manager to maintain daily operations.
- Developed policies and procedures for effective pharmacy management.
- Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
Education
Bachelor of Science - Pharmacy
Texas Southern University
Houston, TX05.1994
Skills
- Employee Performance Evaluations
- Customer Satisfaction
- HIPAA Guidelines
- Pharmacy Practices
Manage Operations
- Recruitment
- Delegation
- Effective leader
- Budget development
Timeline
Pharmacy Owner
BAIJES BISSONNET PHARMACY
10.2010 - Current
Clinical Pharmacist
Spring Branch Hospital
10.2008 - 03.2010
Staff Pharmacist
THE METHODIST HOSPITAL
05.2004 - 08.2008
Pharmacy Manager
Kroger's Pharmacy
08.1994 - 03.2004
Bachelor of Science - Pharmacy
Texas Southern University
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