Results-oriented professional with a proven track record in IT management, transitioning from help desk manager and cloud manager roles to a dedicated site reliability engineering (SRE) director. Brings together strategic cloud expertise and a hands-on reliability mindset to ensure system resilience and drive operational excellence. Demonstrates commitment to enhancing system reliability through the application of SRE principles, automation, and minimizing downtime. Advocates for blameless post-incident analysis and continuous improvement. Skilled in applying SRE methodologies to enhance application reliability, automate processes, and respond swiftly to incidents. Expertise in bridging development and operations to foster cross-functional collaboration for optimal results. Dedicated to delivering end-to-end solutions that integrate cloud scalability with SRE-driven stability. Proficient in managing cloud environments (AWS, Azure) and leveraging cloud-native services for innovation, performance optimization, and cost-efficiency.
Strategic Planning
Verbal and written communication
People Management
Operations Management