Summary
Overview
Work History
Education
Skills
Reading, Baseball, Drawing, Music
Timeline
Generic

Shanan Atienza

Las Vegas,United States

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Conscientious Healthcare professional offering over 10+ years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.

Overview

26
26
years of professional experience

Work History

Front Desk Receptionist

Ejaz Kamboj M.D
10.2023 - Current
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.

Medical Assistant/Cardiac Stress Technician

Advanced Heart Care Associates LLC
10.2011 - 10.2018
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Documented vital signs and health history for patients in clinic environment.
  • Knowledge of electronic medical records.
  • EECP Treatments
  • Vascular Testng (ABI's)
  • Coumadin / INR Checks
  • Starting IV's for stress test
  • Running stress test- ACST, PCST, TST, Lexiscan.
  • Training new hires
  • Prior Authorizations- Medications
  • Collected and documented patient medical information such as blood pressure and weight.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Taught patients about medications, procedures, and care plan instructions.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Completed EKGs and other tests based on patient presentation in office.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Followed appropriate procedures to minimize patient's exposure to radiation.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.

Medical Assistant/Front Desk Receptionist

Dr. Lawrence Derbes
02.2010 - 10.2011
  • Helped patients complete necessary medical forms and documentation.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Supported office staff and operational requirements with administrative tasks.
  • Completed patient referrals to other medical specialists.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Maintained current and accurate medical records for patients.
  • Notified manager of incidents and potential incidents relating to patients and staff for swift action.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Filled in when needed for back office.
  • EECP treatments
  • Prepared charts for each day.

Medical Receptionist/Cardiac Stress Technician

Hawaii Cardiology
02.2009 - 02.2010
  • Contributed to diagnosis of pulmonary disorders by evaluating patient pulmonary systems using spirometers and other respiratory testing equipment.
  • Conducted electrocardiogram, echocardiogram, phonocardiogram and stress tests by using electronic test equipment and recording devices.
  • Employed specialized procedural knowledge and equipment to test and document patient cardiac activity.
  • Updated subject matter knowledge by participating in educational opportunities and reading technical publications.
  • Tracked findings of procedures such as EKGs using manual and automated recording devices.
  • Documented vascular data such as edema, oxygen saturation, and blood pressure to contribute to accurate diagnoses.
  • Registered patients by confirming identification, reviewing consultation requests and entering anticipated services to patient log.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Knowledge running stress test - Adenosine, Lexiscan, Persantine, Treadmill.
  • Coumadin Checks
  • Medication Terminology
  • Intake of patients.

Medical Assistant/Cardiac Stress Technician

Advanced Heart Care Associates LLC
10.2006 - 10.2008
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Taught patients about medications, procedures, and care plan instructions.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed EKGs and other tests based on patient presentation in office.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Measured patient pulse oximetry.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Oriented and trained new staff on proper procedures and policies.
  • Vascular Testing
  • Coumadin Checks, Calling patients with results.
  • Calling patients with lab, testing results.
  • Medication Prior Authorizations
  • EECP Treatments

Human Resources Coordinator

Delta Global Services
10.1999 - 10.2006
  • Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
  • Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
  • Reviewed human resources paperwork for accuracy and completeness.
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Completed employee employment verifications and unemployment paperwork prior to hire or termination.
  • Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
  • Completed background and reference checks to facilitate hiring and onboarding of employees.
  • Handled employee inquiries and complaints regarding policy and benefits issues.
  • Contributed to development and maintenance of personnel policies to streamline and standardize procedures.
  • Coordinated and administered employee health insurance and retirement plans.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
  • Devised hiring and recruitment policies for 500+-employee company.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
  • Payroll
  • Keeping track of employees vacation and attendance for management.

Education

Medical Assistant - Medical Assisting

Medical And Technical Institute
Las Vegas, NV
09.2006

High School Diploma -

Mililani High School
Mililani Town, HI
05.1999

Skills

  • EMR / EHR
  • Diagnostic equipment expertise
  • Simple dressings
  • Monitoring patient progress
  • Adaptable
  • Prioritizing stat orders
  • Cardiac monitors
  • Emptying catheter bags
  • Knowledge of EKG rhythm interpretation
  • Assisting with physical exams
  • Efficient and reliable team player
  • CPR
  • American Cardiology Technologist Association
  • Patient Scheduling
  • Electronic health records
  • Electrocardiographic rhythm recognition

Reading, Baseball, Drawing, Music

I love a great book to read during my down time after putting my 6 year old to sleep. We love listen to most genres of music and going to festivals. I also love have loved watching my older boys baseball throughout the years until they graduated  high school. We share trying to going to games with there busy working and college lives. I also try as much as I can to drive out and watch my son play in college. If not im supporting him watching him on TV. When not doing that a great Dodger game is always up my alley. My last hobby is drawing with I share with my 6 year old. 

Timeline

Front Desk Receptionist

Ejaz Kamboj M.D
10.2023 - Current

Medical Assistant/Cardiac Stress Technician

Advanced Heart Care Associates LLC
10.2011 - 10.2018

Medical Assistant/Front Desk Receptionist

Dr. Lawrence Derbes
02.2010 - 10.2011

Medical Receptionist/Cardiac Stress Technician

Hawaii Cardiology
02.2009 - 02.2010

Medical Assistant/Cardiac Stress Technician

Advanced Heart Care Associates LLC
10.2006 - 10.2008

Human Resources Coordinator

Delta Global Services
10.1999 - 10.2006

Medical Assistant - Medical Assisting

Medical And Technical Institute

High School Diploma -

Mililani High School

Similar Profiles

CREATE PROFILE
Shanan Atienza
Your profile, built for free at JobHero.com