Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Ikdeep Singh

Alhambra,CA

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable Cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

3
3
years of professional experience

Work History

Cashier

06.2021 - 03.2024
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Greeted customers entering store and responded promptly to customer needs.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Operated cash register to record transactions accurately and efficiently.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Used POS system to enter orders, process payments and issue receipts.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Processed refunds and exchanges in accordance with company policy.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Learned duties for various positions and provided backup at key times.
  • Answered questions about store policies and addressed customer concerns.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Set up new sales displays each week with fresh merchandise.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Performed cash, card and check transactions to complete customer purchases.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Addressed customer needs and made product recommendations to increase sales.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Restocked and organized merchandise in front lanes.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Upsold additional products and services to customers, increasing revenue.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Built relationships with customers to encourage repeat business.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Worked effectively in fast-paced environments.
  • Worked well in a team setting, providing support and guidance.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Provided professional services and support in a dynamic work environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Learned and adapted quickly to new technology and software applications.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Excellent communication skills, both verbal and written.
  • Identified issues, analyzed information and provided solutions to problems.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

Education

High School Diploma -

Alhambra High School
Alhambra, CA
05.2024

Skills

  • Retail Merchandising
  • Drawer management
  • Creative Thinking
  • Loss Prevention
  • Payment posting
  • Refunds and exchanges
  • Call Response and Transfer
  • Employee Training
  • Point-of-sale system operation
  • Cash register systems
  • Returns processing
  • Inventory Control

Accomplishments

  • Promoted to Manager after only 1 year for exceptional performance.
  • Completed manager training program.
  • Trained and mentored 1 employee.
  • Supervised team of 3 staff members.

Languages

Punjabi
Native or Bilingual

Timeline

Cashier

06.2021 - 03.2024

High School Diploma -

Alhambra High School
Ikdeep Singh