Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ike Chen

Dongguan,China

Summary

PROFESSIONAL PROFILE:
■ Possess extensive strategic management, operational knowledge, and business development
experience;
■ Rich technical knowledge in the fields of Production, Product Engineering, Quality
Control, Launched New products, Project Management, and Optimized production and
engineering processes;
■ Leadership and Team organization skills ensuring dynamic, harmonious relationships,
effective performance
■ Hard working, able to work independently, under pressure to achieve tasks effectively;
■ Over the last 22 years I have worked with 5 companies, large and small, from Technician to
Manager. I have learned much from each individual company and position. I am a creative
and reliable person with more than 5 years experience in making furniture by hand and by
machine. I have more than 15 years of Project Management experience in the furniture
industry;
■ I know the entire furniture building process very well.I am very
Familiar with furniture processes and construction. Ambitious Production Manager with [Number] years of experience in [Type] environments. Motivates employees to align performance with company objectives in fast-paced production environments. Superior competency in resource allocation, production scheduling and workflow management. Energetic leader promotes [Number] years of industry experience with superior record of accomplishment. Ambitious and highly motivated [Job Title] surpasses demanding objectives and achieves or exceeds set goals. Dynamic Production Manager experienced in supervising production lines, overseeing materials inspection, scheduling production and conducting weekly physical inventories. Works well with planners, inventory specialists and line supervisors to streamline workflow and meet aggressive deadlines. Multi-talented Production Manager experienced in diverse industrial environments. Profit-motivated collaborator with ingenuity in troubleshooting complex productivity obstacles. Creative leader with motivational supervisory methods. Skilled Production Manager versed in schedule, inventory and team management. Talent for purchasing and administration of production operations. Offers extensive experience in manufacturing and production environments. Proactive Production Manager successful at anticipating needs and making adjustments to schedules, materials and workflow. Ready to bring expertise to company needing hands-on, knowledgeable and resourceful leader. Production management professional knowledgeable about allocating resources, optimizing production and increasing output with hands-on and dedicated approach. Articulate and professional problem-solver with good relationship-building abilities. Proficient in planning and implementing innovative production strategies. Experienced Production Manager successful maintaining consistent on-time delivery for customers. Well-organized, proactive and resourceful in dealing with routine and complex production issues. Goal-oriented Manufacturing Manager with [Number] years of experience leading productive teams and increasing profitability through streamlining processes and identifying areas of improvement. Resourceful and adaptable collaborator with knowledge of enhancing operations and maintaining high standards of safety practices. Proven leader with dedication to organization and effective management. Talented [Job Title] offering more than [Number] years of experience in handling deadlines, budget controls and documentation requirements. Productive, diligent and pragmatic with organizational and time management abilities necessary for tackling both routine and special operations needs. Adaptable employee with positive and upbeat style. Organized production manager with [Number] years of experience leading production staff in [Industry]. Gifted at planning production resources, improving quality and directing spending. Clear and cheerful leader known for working well with various employees and business contacts. Organized Manufacturing Manager with exceptional dedication to thorough leadership and streamlining processes. Adept at long-term budget management and raising company profits through efficient product manufacturing. Expert in [Product] and material sourcing with knowledge of [Software] use. Quality-focused [Job Title] with [Number] years of experience managing wide range of production activities. Driven to consistently achieve goals by allocating resources, overseeing budgets, directing employees and meeting deadlines. Talented at exceeding quality expectations by reviewing quality control report information to devise targeted changes for improving processes and performance. Quality-focused Manufacturing Manager with [Number] years of experience. Well-versed in innovative systems and hiring and training fantastic employees. Focused on monitoring safety and quality closely with distinguished understanding of [Software] use. Innovative Manufacturing Manager with [Number] years of experience. Successful at leading by example and delegation with extensive knowledge of [Software] use and organizational systems. Committed to cutting costs and raising profits with fantastic customer service skills. Smoothly direct employees carrying out [Type] operations to achieve demanding production goals, schedules and budget targets. Driven leader with excellent analytical, decision-making and project management abilities. Maintain employee focus and achieve quality targets with hands-on supervision. History of completing safe, accurate and physically-challenging work. Repairs and maintain controls and equipment to achieve performance objectives in routine and special gas collection tasks. Fluent in [Language]. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

21
21
years of professional experience

Work History

Production Manager

Jump Furniture
07.2013 - 02.2021
  • Resolved issues quickly to maintain productivity goals.
  • Managed continuous improvement initiatives to drive gains in quality, flow, and output.
  • Assessed manufacturing processes and recommended improvements to increase productivity.
  • Addressed personnel issues and scheduling conflicts promptly.
  • Directed key personnel in correct production techniques to achieve required quality.
  • Sourced materials to keep up with production goals and meet customer demands.
  • Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
  • Directed manufacturing process and procedures to achieve goal of first run capability.
  • Implemented quality improvement changes to minimize product defect rates.
  • Determined suitable crew requirements, scheduled employees and worked with Human Resources to meet changing production schedules.
  • Applied lean practices to balance workflow and eliminate unnecessary steps.
  • Created and regularly updated department work instructions and reports.
  • Implemented program changes to identify and quickly resolve root cause issues bottlenecking production levels.
  • Developed and implemented cost controls and other expense reduction measures.
  • Completed and submitted monthly and yearly reports to support executive decision making.
  • Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
  • Calculated finances and production costs while managing cash flow.
  • Oversaw bin fulfillment services, manufacturing, and case picking for supply chain orders with rapid turnaround for high-quality and fresh product delivery.
  • Reviewed work for quality and compliance with company standards and design specifications.
  • Standardized production procedures, job roles, and quality assurance guidelines.
  • Oversaw bin fulfillment services, manufacturing and case picking for supply chain orders with rapid turnaround for high-quality and fresh product delivery.

Production Manager

ZhongShan Marmon Wood & Metal Co. Ltd
10.2010 - 08.2013
  • Resolved issues quickly to maintain productivity goals.
  • Managed continuous improvement initiatives to drive gains in quality, flow and output.
  • Reviewed work for quality and compliance with company standards and design specifications.
  • Standardized production procedures, job roles and quality assurance guidelines.
  • Assessed manufacturing processes and recommended improvements to increase productivity.
  • Addressed personnel issues and scheduling conflicts promptly.
  • Directed key personnel in correct production techniques to achieve required quality.
  • Sourced materials to keep up with production goals and meet customer demands.
  • Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
  • Directed manufacturing process and procedures to achieve goal of first run capability.
  • Implemented quality improvement changes to minimize product defect rates.
  • Determined suitable crew requirements, scheduled employees and worked with Human Resources to meet changing production schedules.
  • Applied lean practices to balance workflow and eliminate unnecessary steps.
  • Created and regularly updated department work instructions and reports.
  • Implemented program changes to identify and quickly resolve root cause issues bottlenecking production levels.
  • Developed and implemented cost controls and other expense reduction measures.
  • Completed and submitted monthly and yearly reports to support executive decision making.
  • Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
  • Calculated finances and production costs while managing cash flow.
  • Oversaw bin fulfillment services, manufacturing and case picking for supply chain orders with rapid turnaround for high-quality and fresh product delivery.

Project Manager

DongGuan Whalen Furniture Co. Ltd
11.2007 - 09.2010
  • Identified plans and resources required to meet project goals and objectives.
  • Managed projects from procurement to commission.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
  • Modified and directed project plans to meet organizational needs.
  • Oversaw high profile projects for by planning, designing, and scheduling phases.
  • Fostered relationships with vendors to promote positive working relationships.
  • Provided management for internal personnel, contractors and vendors.
  • Drove team success through shared vision and recognition of quality performance.
  • Identified, reviewed and applied policies and procedures.
  • Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
  • Provided accurate, detailed quantity take-offs from project drawings and technical specifications.
  • Reined in project costs while meeting key milestones.
  • Headed project teams specializing in design and launch activities.
  • Eliminated discrepancies in progress by reviewing performance, spend and timeline.
  • Reduced expenditures by effectively negotiating vendor and service contracts to drive savings.
  • Boosted revenues by coordinating and executing projects and growing inventory diversity.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Reported regularly to managers on project budget, progress and technical problems.
  • Built successful project plans covering objectives, resources and staffing to meet schedules.
  • Recruited and oversaw personnel to achieve performance and quality targets.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Adhered to budget requirements with excellent planning and consistent expense monitoring.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.
  • Obtained needed resources by strategically negotiating with stakeholders and outside suppliers.

Senior Supervisor Production Engineering

DongGuan Furniture Origins Trade Company
05.2003 - 07.2007
  • Coordinated, supervised and evaluated work of subordinates and reallocated staff and resources to meet performance requirements.
  • Identified underperforming areas and implemented effective process improvements.
  • Analyzed metrics to identify areas of opportunity, drive performance improvements and consistently exceed operational goals.
  • Mandated policy, procedure and performance adherence for continued and increased operational efficiency and profitability.
  • Established and maintained filing systems, retrieved data using [Software] and prepared management reports.
  • Recruited, hired and trained staff and provided ongoing feedback and [Timeframe] performance evaluations for development.
  • Served on [Committee name] to evaluate and recommend changes to policy, procedure, and systems.
  • Fostered effective communication by providing constructive feedback and sharing knowledge across business lines.
  • Trained all [Job Title]s and provided positive reinforcement and helpful feedback that boosted morale and efficiency within department.
  • Assessed problems and conflicts and resolved independently.
  • Assumed responsibility and oversight for hiring, onboarding and mentoring new staff members.
  • Provided interpretation and guidance on procedural questions.
  • Maximized personal competency through continuous professional development.
  • Identified areas of conflict among team members and immediately worked to resolve those issues using [Skill] and [Skill].
  • Provided feedback, training and skill development to staff to improve accuracy, productivity and quality.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Maintained compliance with company policies, objectives and communication goals.
  • Worked with management team to implement proper division of responsibilities.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Set overall vision and provided team leadership.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Interviewed, hired and trained new employees for production positions.
  • Identified individual employee's unique work styles and adapted management methods.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
  • Introduced team contests and goals to enhance productivity and improve employee morale.
  • Analyzed equipment breakdowns using various troubleshooting methods.
  • Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
  • Provided supportive link between external customers and internal operations.
  • Performed annual evaluations and reviews for large staff of employees.
  • Oversaw and optimized work of craftsmen performing high-quality, precision work.
  • Monitored workshop work flow for over 50 employees.
  • Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
  • Supported safety officer to enforce regulations, laws and established policies throughout operational stages.
  • Successfully managed high volumes of client-facing interactions and established strong rapport with physicians, medical and laboratory staff and patients.
  • Directed staff and managed annual capital budget.
  • Tracked and prepared quarterly reports of sales goals to management.
  • Built, managed and coached insourced and outsourced teams.
  • Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
  • Measured effectiveness of customer success by defining operational metrics, tracking systems and reporting to executive team.
  • Consistently met quarterly sales goals and increased customer retention rate year-over-year.
  • Audited and documented processes and procedures for new accounts department.
  • Streamlined operations of multiple lines of business within organization.

Supervisor of Engineering

HongJi Furniture LTD
10.1999 - 04.2003
  • Forecasted labor budgeting needs and presented proposals to financial department.
  • Led, directed and supervised team of [Number] engineers to develop, test, modify and deploy solutions to technical problems.
  • Verified product and equipment design, specifications and processes to reduce costs while maintaining product quality and employee safety.
  • Incorporated Lean and Six Sigma concepts and initiatives to gain competitive advantage.
  • Set and managed budgets for capital, expense and cost improvement activities and defined and developed project specifications.
  • Coordinated activities with other units of organizations to develop cross-functional strategic plans to enhance company performance.
  • Balanced project priority and business demand and aligned resources to accomplish assignments, projects and continuous improvements.
  • Read and interpreted blueprints, technical drawings, schematics and computer-generated reports.
  • Reviewed and checked technical drawings by architectural technicians, CAD technicians and drafters.
  • Conducted research to test and analyze feasibility, design, operation and performance of equipment, components and systems.
  • Prepared cost estimates, schedules and project specifications for proposals.
  • Participated in formal internal design reviews of proposed products and components, providing input on potential technical improvements.
  • Prepared remedial action plans for problematic processes and assets.
  • Developed work plans for various personnel roles, designing to suit required competencies and technical goals of ongoing efforts.
  • Conducted site assessments for planned projects, verifying viability of location choices and illustrating potential obstacles.
  • Drafted and captured technical schematics for use in project planning and execution.
  • Coordinated sampling and analysis tasks for ongoing production efforts to verify quality of finished products.
  • Oversaw layout, routing and integration of technical and electrical components.
  • Conducted feasibility studies for proposed projects, incorporating potential ROI, risk management and other important business metrics.
  • Prepared, checked and coordinated documentation to support component design and application.
  • Provided technical leadership for company to effectively steer strategic plans and future projects.
  • Evaluated existing procedures and made proactive adjustments to meet changing demands.
  • Presented project information and status updates to customers and fielded concerns.
  • Recruited, placed and oversaw project staff for optimal project results.
  • Integrated architectural and engineering drawings to create cohesive packages.
  • Established project goals to carry out directives of top management.
  • Coordinated project team of [Number] engineers for [Type] projects in commercial and industrial development.
  • Inspected concrete and other material construction projects such as bridge and pier foundations, re-steeling processes and formwork.
  • Reduced product rollout time by [Number]% through effective multitasking on design, engineering and manufacturing.

Education

High School Name

Skills

  • Production Schedule Review
  • Administrative Staff Collaboration
  • Marketing Coordination
  • Processing Oversight
  • Cost Control Programs
  • Inventory Control Programs
  • Production Oversight
  • Production Problem Resolution
  • Product Standards Establishment
  • SCADA Software
  • Raw Materials Examination
  • Processing Operations Review
  • New Product Development
  • Expenditure Approvals
  • Distribution Coordination
  • Raw Product Testing
  • Product Planning
  • Production Reports Maintenance
  • Staffing Requirement Determination
  • Customer Expectations Management
  • Master Scheduling
  • Continuous Improvement Projects
  • Staffing Oversight
  • Output Improvements
  • Loss Prevention Strategies
  • Duty Assignments
  • Productivity and Safety Improvement
  • Equipment Efficiency
  • Equipment Modification
  • Team Meetings
  • Production Optimization
  • Production Line Management
  • Strategic Execution
  • Technical Specifications
  • Employee Performance Reviews
  • Configuration Analysis
  • KPI Tracking
  • Total Quality Management
  • Assembly and Production
  • Productivity Management
  • Workforce Training
  • Driving Continuous Improvement
  • Planned Equipment Constraints
  • Corrective Actions

Languages

Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
English
Professional Working

Timeline

Production Manager

Jump Furniture
07.2013 - 02.2021

Production Manager

ZhongShan Marmon Wood & Metal Co. Ltd
10.2010 - 08.2013

Project Manager

DongGuan Whalen Furniture Co. Ltd
11.2007 - 09.2010

Senior Supervisor Production Engineering

DongGuan Furniture Origins Trade Company
05.2003 - 07.2007

Supervisor of Engineering

HongJi Furniture LTD
10.1999 - 04.2003

High School Name
Ike Chen