IKE J LONG II
Banking Officer/Professional
Independence,LA
Summary
Experienced professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies. Familiar with diverse banking and investment products, including deposit accounts and loans. Competent in setting up services, transferring funds and helping with complex transactions. Positive and upbeat with Strong communication and problem-solving abilities. Hardworking Banker familiar with setting up new accounts for customers, maintaining security and supporting audits. Excellent organizational, relationship-building and documentation skills. Prepared to offer over 3 years of related experience to a challenging position with room for advancement. Skilled in market research, project management, and statistical analysis. Organized and analytical with excellent written and verbal communication skills.
Overview
21
21
years of professional experience
Work History
Human Resources Generalist
First Guaranty Bank
Hammond, Louisiana
12.2021 - Current
- Maintained thorough understanding and knowledge of hiring practices, recruitment strategies and staffing industry trends.
- Oversaw and managed on-boarding processes and programs to successfully integrate new, transferred and promoted employees.
- Recruited talented, diverse and qualified candidates for employment.
- Managed full-cycle recruiting process for applicants to promote smooth and positive onboarding experience.
- Facilitated interview and hiring discussions with interviewers and hiring managers and maintained reports and performance metrics to generate outcomes.
- Guided leaders and employees as subject matter expert in areas of employee classification and compensation studies, talent management and training.
- Improved quality of hiring decisions by working with hiring managers on new comprehensive employment selection processes.
Relationship Banker
First Guaranty Bank
Hammond, LA
04.2021 - 12.2021
- Worked with clients to address and respond to client and partnership management issues.
- Processed approximately 20-30 customer requests for financial services per day, including reissuing statements, ordering additional checks and updating customer personal information in database.
- Contacted customers as soon as issues arose to immediately find resolution before problem escalated.
- Verified ownership and transaction information and dividend distribution instructions to conform with governmental regulations using stock records and reports.
- Opening, reviewing, closing, and balancing Checking & Savings Accounts
- Opening and closing Certificates of Deposit and IRA’s Complying with regulations
- Holds & Stop Pays, Safe Deposit Box Access, Wires, and Online Banking
- Cross Selling other bank products and services
- Regularly contacting portfolio customers
Director of Operations
Signal 88 Security
Omaha, Nebraska
11.2019 - 04.2021
- Managed and developed 100+ Mile territory in Louisiana.
- Ability to develop Strong relationships with new and existing Clients.
- Develop innovative sales and marketing strategies to facilitate business expansion.
- Improve supply chain to reduce materials costs and optimize distribution.
- Aligned organizational Objectives/Needs with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
- Oversaw business-wide changes to modernize procedures and organization.
- Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
- Employed optimal safety practices to reduce work site complaints, hazards, incidents or lost-time accidents to improve overall OSHA scores and expand bid opportunities.
- Diminished regulatory risks by overseeing adherence to insurance and safety regulations across all projects.
- Oversaw day-to-day production activities in accordance with business objectives.
- Defined, implemented and revised operational policies and guidelines.
- Documented processes and drafted SOPs to comply with regulations and company policies.
Chief Financial Officer and Human Resources Officer
Kickin’ Chicken, LLC
Denham Springs, LA
03.2018 - 11.2019
- Built and deployed strategies to achieve company vision and enhance tactical operations.
- Developed Program from ground up with averaging 5% revenue increase per month.
- Take hands-on lead position of developing, implementing, and maintaining comprehensive job cost system.
- Providing executive management with advice on financial implications of business activities.
- Manage processes for financial forecasting, budgets and consolidation and reporting to Company -Ensure that effective internal controls are in place and ensure compliance with GAAP and applicable federal, state, and local regulatory laws and rules for financial and tax reporting.
- Completed in-depth analyses of risks to control company profile, enhance systems and track legal concerns.
- Oversaw deployment of strategic business plans to accomplish accounting, compliance and revenue targets.
Overseas Diplomatic Security Officer
U.S. Department Of State Regional Security Office
Kabul, Afghanistan Embassy, Afghanistan Embassy
10.2015 - 03.2018
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- As part of Management Team, perform strategic planning, budget functions, implement new training programs and standards.
- Supervised and Managed 126 Employees
- Plan and assign work, create schedules, set goals and devise action plans.
- Appraise performance, recognize achievers and provide disciplinary action as needed.
- Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
- Developed and initiated projects, including managing costs, schedule and performance.
- Prepare compliance audit/report findings, non-compliance audit/report results and briefing packages for program manager to present to State Department.
- Used automated systems for accounting functions, personnel training management, communication and more.
- Administrate user accounts, manage automated Timekeeping system to approve/reject timesheets submitted by employees.
Assistant General Manager
Southern River Restaurants
Baton Rouge, Louisiana
04.2014 - 10.2015
- Mentored and motivated team members to efficiently achieve challenging and strong business goals.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Managed over 60 employees.
- Reduced corporate risk by managing shrink processes and controlling inventory levels.
- Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
- Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
Project Manager
DynCorp International
Erbil, United States Consulate Erbil, Iraq, United States Consulate Erbil
08.2011 - 08.2013
- Advised senior military members and commanders based on intelligence findings.
- Managed and directed operations of 2 State Department sites country-wide with assets of over $750 thousand.
- Analyzed and collected various forms of data.
- As part of Management Team, performed strategic planning, budget functions, and implemented new training programs and standards.
- Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones.
- Supported regulatory compliance by overseeing all audits to verify protocol adherence.
- Appraise performance, recognize achievers and provide disciplinary action as needed.
- Prepare compliance audit/report findings, non-compliance audit/report results and briefing packages for program manager to present to State Department.
Sergeant Patrol Supervisor
East Baton Rouge Sheriff’s Office
Baton Rouge, LA
07.2005 - 08.2011
- Conveyed important information at start of each shift such as areas of focus and persons of interest in local areas.
- Managed/Supervised 12 employees.
- Backed up patrol officers during difficult stops or to answer complex questions.
- Investigated allegations of employee misconduct, reported findings and coordinated warranted disciplinary actions.
- Guided officers through difficult situations, backing up teams onsite and advising on strategic decisions.
- Maintained positive community relations through active communication at crime scenes and assistance with programs such as mentoring underprivileged kids and teaching at Citizen's Police Academy events.
- Led teams by example, consistently demonstrating correct behaviors and enforcing policies and procedures.
- Inspected officers and vehicles to identify and correct any unprofessional appearances.
- Gave presentations at community groups and public events highlighting work of police officers and special teams.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Completed detailed reports and required paperwork related to serving warrants, investigating criminal activity and force deployments.
Education
MBA - Finance
American Military University
Charles Town, West Virginia11.2023
Bachelor of Science - Environmental Science, Management &Technology
American Military University
Charles Town, WV11.2017
Skills
- Active Listening Skills
- Product Knowledge
- Customer Outreach
- Follow-Up Skills
- Ability To Learn
- Business & Consumer Relationship Management
- Excellent Interpersonal Communication
- Strong Attention To Detail
- Financial Transactions
- Time Management
- Relationship building and management
- Financial Advising
- Policy development and implementation
Affiliations
- 4+ years Financial Management experience which included controllership duties and treasury duties.
- College Graduate with a bachelor’s degree in Environmental Science
- Proficient in Economic Strategy and Forecasting
- Direct and Oversee all aspects of Finance & Accounting function of several different organizations.
- Proven ability to function in high-pressured ever-changing environment, interacting effectively with all levels of command staff, first line supervision, and peers.
- Excellent interpersonal skills, coalition building, and collaborative partnerships. Ability to communicate orally and in writing, including technical, statistical, and intelligence reports, and productive interaction with self-established informants acquired in law enforcement capacity.
- Detail oriented with the ability to multi-task with an ability to follow policies, procedures, and regulatory banking requirements
- Proficiency in operations and transaction accuracy
- Strong desire and ability to influence, educate, and connect team, partners and customers to technology
- Strong analytical and problem-solving skills; excellent decision maker.
- Adept at using automated systems for data entry and retrieval (NCIC, NEXUS, ICJIS, ADSI). Ability to sort data and develop reports.
- Basic Accounting Skills
- Experience with P&L’s and other financial data
- Experience with Business Quarterly Filings, Yearly Filings, and Sales Reports
- Over 15 years of Managerial experience
- Over 10 years of Audit and Quality Control Experience
Timeline
Human Resources Generalist
First Guaranty Bank
12.2021 - Current
Relationship Banker
First Guaranty Bank
04.2021 - 12.2021
Director of Operations
Signal 88 Security
11.2019 - 04.2021
Chief Financial Officer and Human Resources Officer
Kickin’ Chicken, LLC
03.2018 - 11.2019
Overseas Diplomatic Security Officer
U.S. Department Of State Regional Security Office
10.2015 - 03.2018
Assistant General Manager
Southern River Restaurants
04.2014 - 10.2015
Project Manager
DynCorp International
08.2011 - 08.2013
Sergeant Patrol Supervisor
East Baton Rouge Sheriff’s Office
07.2005 - 08.2011
MBA - Finance
American Military University
Bachelor of Science - Environmental Science, Management &Technology
American Military University
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