Ikira Terrell
Statesville,NC
Summary
A recent college graduate who is highly driven and interested in getting a foot in the door to explore the workforce further. Provides over 6 years of experience working in high-stress office spaces and recognizes the importance of professionalism. An organized and dependable candidate successful at managing multiple priorities with a positive attitude. Exposure to working with varieties of different kinds of people has instilled a team player mindset. A candidate eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Studied politics and have acquired some experience in the field. Also knowledgeable in marketing and journalism having a desire to utilize writing skills. Motivated to learn, grow and excel within a company.
Overview
10
10
years of professional experience
Work History
Administrative Clerk
North Carolina General Assembly
Raleigh, IL
06.2022 - Current
- Acted as customer service assistant for 120 representatives, as well as North Carolina constituents.
- Created awelcoming environment for members and constituents by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation for 120 members across 100 counties.
- Participated in proof readings and editorial processes of multiple projects. More extensive projects included reviewing The Journal of Records (over 15,000 pages).
- Tended to office operations and required paperwork.
Contract Administrative Assistant
Crothall Healthcare/Compass Group
Mooresville, NC
06.2016 - 06.2022
- Initially held intern position which involved filing papers and stocking inventory
- Organized files and contracts for over 250 clients/hospitals.
- Answered multi-line phone system, routing calls, delivered messages to staff, and greeted visitors.
- Executed record filing system to improve document organization and management.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Responsible for ensuring all contract-related documents are stored according to company policy and procedures and maintaining detailed and organized files.
- Trained to use company database, create POs, add assets, and review contracts.
- Role required familiarity with Excel as well as Google sheets.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- While primarily working with contracts, continue to diligently receive and work through other tasks as assigned.
Nanny
Childcare
Winston Salem, NC
08.2019 - 03.2022
- Assisted in picking up 10 year old child from school and taking them to their after-school activities.
- Engaged with children on an age-appropriate level.
- Participated in answering questions and providing assistance to child with schoolwork/projects across different subjects.
- Performed light housekeeping duties as well as running errands until parents returned home.
Secretary
Wake Forest University
Winston-Salem, NC
08.2018 - 05.2019
- Sat at the front desk in the Office of Diversity & Inclusion at Wake Forest
- Answered multi-line phone system and greeted callers enthusiastically. Speaking to nearly 15 guests a day.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to 4 other employees in the office by copying, faxing, and filing documents.
- Recorded survey data which would account for over 500 students.
- On multiple occasions given task of organizing and leading events which required working with others as well as speaking with different university guests.
Education
Bachelor of Arts - Politics & International Affairs, Interdisciplinary Writing
Wake Forest University
Winston-Salem, NC05.2022
High School -
William Amos Hough High School
Cornelius, NC06.2018
Skills
- Strong writing skills
- Public speaking
- Communicates & works well with others
- Administrative and Clerical Support
- Strong Organizational Skills
- Ability to work in high-stress environments
- Problem Resolution
- Proficient in computer systems such as Maintenance Connection, CMS, Microsoft Word, Microsoft PowerPoint, Google Sheets, and Excel
Affiliations
Member of National Society for Leadership and Success
References
Johnny Chalcas Procurement Director
(704) 609 - 1748
johnny.chalcas@crothall.com
Nathan Lewis Legislative Liaison
(919) 810 3129
nathan.lewis@nc.gov
Maurice Washington Senior Information Technology Manager
(704) 3287 - 1545
maurice.washington@hotmail.com
Brian Summers former White House Executive
(929) 247 - 9782
Timeline
Administrative Clerk
North Carolina General Assembly
06.2022 - Current
Nanny
Childcare
08.2019 - 03.2022
Secretary
Wake Forest University
08.2018 - 05.2019
Contract Administrative Assistant
Crothall Healthcare/Compass Group
06.2016 - 06.2022
Bachelor of Arts - Politics & International Affairs, Interdisciplinary Writing
Wake Forest University
High School -
William Amos Hough High School