Ikram Abdi
Decatur,GA
Summary
Experienced professional working in nonprofits with a goal to support resettlement and integration of refugees and to bridge wealth equity gaps in a wide array of disadvantaged communities.
Quick learner with a strong work ethic, coachable and experienced in coordinating outreach and cultivating relationships with partnerships.
Overview
18
18
years of professional experience
Work History
Microenterprise Business Counselor
International Rescue Committee
02.2022 - Current
- Engaging in consistent boosting efforts of ORR enrollments into Microenterprise Development program.
- Collaborating with team members in resolving problems, improving operations and providing exceptional service.
- Continuously engaging in outreach and recruitment of program participants.
- Cultivating partnerships with sub-spokes/stakeholders.
- Proactively facilitating referrals to outside service providers as necessary to meet diverse needs of program participants.
- Participating and spearheading workshops and trainings for small business owners in wide range of business needs.
- Coordinating and networking with community leaders for outreach and community engagement.
- Developing program training activities and special events.
- Screening and assessing participants for program eligibility and participation.
- Assisting entrepreneurs to become ready for business financing through preparation of loan applications, grants, business plans, and financial statements.
- Packaging and reviewing online loan applications for completeness.
- Overseeing of tasks and documents needed to complete and process applications.
- Conducting data quality accuracy and ensuring that customer demographics and application reports are accurate and in compliance with Center for Economic Opportunity's requirements.
- Underwriting and packaging loan applications, and presenting for review to IRC’s Community Development Financial Institution (CDFI), and Center for Economic Opportunity (CEO).
- Supporting mainstream business loan package applications and connecting business owners to local, state, and federal small business supports.
- Grant research and writing for underserved and marginalized small business owners.
- Conducting individual case management and providing one-on-one business counseling and management to new and existing businesses in all areas of business start-up, strengthening and expansion.
- Expanding and developing innovative ideas to improve Microenterprise Development program.
- Self-motivated, with strong sense of personal responsibility.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Logistics Coordinator
YB Logistics
06.2020 - 02.2022
- Coordinated all logistics & shipping functions, maintained interaction with transportation planners, and demand/supply and distribution center personnel.
- Managed over 50 customer calls per day.
- Utilized computing systems to enter data of goods receipts into ERP system.
- Tracked orders to ensure timely pick-ups and deliveries.
- Prepared shipping documents including invoices, purchase orders, and bills of landing.
- Tracked orders and notified customers of status or potential delays.
- Ensured smooth transition of goods from point of origin to point of delivery.
- Processed payments from vendors and conducted calculations for expenditures including fuel, tolls, maintenance, and equipment rentals.
- Managed and supervised group of office clerks to ensure smooth operations.
- Registered vendors and customers on database to maintain updated roster.
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
Interpreter Tester & Program Developer
Pacific Interpreters
10.2016 - 11.2020
- Expanded testing program's outreach in language proficiency evaluations.
- Assessed candidate adherence to interpreter code of ethics, knowledge of medical terminologies and acronyms.
- Closely monitored candidate's conduct and professionalism as in interpreting.
- Engaged in quality assurance for existing interpreters for outside healthcare facilities and social services agencies for proficiency in English and Somali.
- Promoted client interpreter adherence to professional interpreter standards and interpreter code of ethics.
- Participated in the design and development of language testing systems.
- Promoted interpreter code of ethics through monitoring and compliance for outside agencies including the justice department.
- Proved successful working within tight deadlines and a fast-paced environment.
- Gained strong leadership skills by managing projects from start to finish
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Proven ability to develop and implement creative solutions to complex problems.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Worked effectively in fast-paced environments.
Language Specialist & Interpreter
Pacific Interpreters/Language Line Solutions
04.2007 - 11.2020
- Provided consecutive interpreting services for Limited English proficiency clients and providers in hospitals, clinics, and healthcare facilities.
- Helped Limited English Proficiency (LEP) clients & providers in scheduling appointments and hospital or clinic visits.
- Assisted clients in obtaining social services programs such as housing, childcare, and social welfare.
- Aided public health nurses and patients during home or hospital visits.
- As well as public health workers in contact tracing and in conducting public health outreach during pandemics and/or outbreaks.
- Acted as a cultural liaison between Somali refugees and health care providers.
- Provided quality interpreting services for governmental and non-profit agencies in communicating with LEPs.
- Bridged the communication gap between law enforcement agencies and LEPs in 911 calls, court hearings, and immigration cases.
- Developed strategies to perform accurate and consistent interpretations.
- Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
Administrative Specialist
Pizza K
06.2005 - 10.2007
- Maintained general bookkeeping, employee payroll, business file systems, marketing, and inventory.
- Arranged deliveries from suppliers, ran spreadsheet data for marketing campaigns (door-hangers & other marketing visuals for store specials).
- Engaged in the running of a point-of-sale system for the store and tally/closeout transactions.
- Cultivated and maintained a working relationship with our vendors and merchants
- Filed necessary employee training permits with the local county board of health and ensure the store complies with the board of health food safety codes.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Maintained and optimized manager's calendar and scheduled appointments and meetings and addressed conflicts with adequate time for preparation, follow-up and planning.
- Maximized equipment routine maintenance.
- Created and updated records and files to maintain document compliance.
- Enhanced business recordkeeping by developing and optimizing organizational approaches for orders, marketing and revenue generating.
Education
Master's degree - Public Health
Walden University
02.2023
Master's degree - Public Administration
Binghamton University
05.2005
Bachelor's degree - Anthropology
SUNY Oneonta
05.2002
Skills
- Multilingual
- Program coordination
- Community mapping
- Outreach
- Process Improvement
- Research
- Intake and case management
Languages
Somali
Native or Bilingual
Arabic
Limited Working
Swahili
Elementary
Timeline
Microenterprise Business Counselor
International Rescue Committee
02.2022 - Current
Logistics Coordinator
YB Logistics
06.2020 - 02.2022
Interpreter Tester & Program Developer
Pacific Interpreters
10.2016 - 11.2020
Language Specialist & Interpreter
Pacific Interpreters/Language Line Solutions
04.2007 - 11.2020
Administrative Specialist
Pizza K
06.2005 - 10.2007
Master's degree - Public Health
Walden University
Master's degree - Public Administration
Binghamton University
Bachelor's degree - Anthropology
SUNY Oneonta
Similar Profiles
Tijani HamedTijani Hamed
English-Arabic Interpreter at International Rescue Committee Committee, IRCEnglish-Arabic Interpreter at International Rescue Committee Committee, IRC
DJUMA DUNIA MASILYADJUMA DUNIA MASILYA
Coordinateur WASH et Infrastructure at International Rescue Committee (IRC)Coordinateur WASH et Infrastructure at International Rescue Committee (IRC)
Barna RahmanBarna Rahman
Finance Specialist at International Rescue Committee, IRCFinance Specialist at International Rescue Committee, IRC
Mohammad Asif HaidariMohammad Asif Haidari
Individual Development Accounted at International Rescue Committee, IRCIndividual Development Accounted at International Rescue Committee, IRC
Jacqueline HudsonJacqueline Hudson
Prep Cook at Sage DiningPrep Cook at Sage Dining