Ikram Abdulfattah
Richmond,TX
Summary
Resourceful and professional individual with a strong background in rental management and marketing coordination. Recognized for consistently delivering high productivity and efficiently completing tasks. Specializes in strategic pricing, property marketing, customer relationship management, and implementing comprehensive marketing strategies and campaigns. Proficient in negotiation, conflict resolution, time management, and effectively coordinating with teams to ensure optimal operational flow and customer satisfaction. Skilled in producing high-quality content, executing strategic plans, increasing brand awareness, driving customer engagement, and fostering partnerships to facilitate business growth. Committed to leveraging exceptional communication skills and adaptability to meet client needs and drive overall business success.
Overview
4
4
years of professional experience
Work History
Rental Sales & Marketing Manager
Rolla Rally Rental Car
04.2024 - Current
- Implemented marketing campaigns designed to attract new customers interested in renting units
- Responded promptly to tenant requests and complaints, resolving issues in a timely manner
- Created and maintained accurate records of rental contracts, payments, and other related documents
- Researched industry trends related to rental prices in order to determine optimal pricing strategies
- Created content for promotional materials, including brochures, flyers, and websites
- Evaluated the effectiveness of marketing campaigns using analytics tools
- Maintained relationships with key customers through regular communication
- Designed graphics and logos for advertisements, newsletters, and other marketing collateral
- Analyzed sales and marketing data for improved strategies.
- Conducted market research to identify new business opportunities and stay ahead of industry trends.
Marketing & Social Media Specialist
Ignite School
04.2021 - 03.2024
- Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts
- Planned marketing initiatives and leveraged referral networks to promote business development
- Identified appropriate marketing channels and target customers for campaigns
- Monitored trends in social media, industry, and competitive landscape to create new material
- Increase of 35% of followers on all Social media Platforms
- Updated social media platforms with latest news and corporate details
- Worked closely with in-house design team to develop visuals for content
- Managed customer service requests through social media channels
- Monitored emerging trends in digital media and marketing
- Coordinated cross-promotional activities across multiple channels
- Conducted competitor analysis to stay ahead of industry trends and best practices
Service Advisor
Process Success Team
01.2021 - 04.2021
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
- Contributed to team goals by proactively identifying opportunities for process improvements within the service department.
Education
Bachelor of Business & Quality Management - Business Administration And Management
Hamdan Bin Mohammed Smart University
United Arab Emirates, Dubai12.2023
Skills
- Data Analytics
- Effective Communications Oversight
- Sales Techniques
- Marketing Strategy Development
- Proficient in Adobe Illustrator
- Innovative Thinking
- Sales Lead Conversion
- Analytical Problem Solving
- Effective Team Leadership
- Social Media Strategy
- Business Growth Strategies
- Sales Performance Monitoring
Accomplishments
- Led the campaign and social media platforms, resulting in a 93% increase in sales.
- Collaborated with development teams to ensure designs were implemented accurately and efficiently.
- Achievement in fostering a robust community relationship among clients.
Personal Information
Nationality: American
Hobbies and Interests
- Photographer
- Branding and Storytelling
- Continuous Learning
- Creative and Design
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Rental Sales & Marketing Manager
Rolla Rally Rental Car
04.2024 - Current
Marketing & Social Media Specialist
Ignite School
04.2021 - 03.2024
Service Advisor
Process Success Team
01.2021 - 04.2021
Bachelor of Business & Quality Management - Business Administration And Management
Hamdan Bin Mohammed Smart University
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