Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ikran Abdi

Louisville

Summary

A dedicated healthcare professional with many years of experience, skilled as a pharmacy technician and medical receptionist, committed to providing compassionate patient-centered care, demonstrating strong communication and teamwork abilities while consistently prioritizing patient well-being and upholding ethical standards within a dynamic healthcare environment; eager to contribute to positive patient outcomes and ongoing professional development

Overview

5
5
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Pharmacy
08.2024 - Current
  • Preparing prescriptions
  • Dispensing medication
  • Packaging and labeling
  • Tracking inventory
  • Mixing pharmaceutical preparations
  • Providing customer service
  • Communicating with patients and nursing staff

Pharmacy Technician

Kroger Pharmacy
08.2022 - 07.2023
  • Same roles as CVS Pharmacy

Medical Receptionist/Volunteer

Dr. Haqq Medical Office
06.2022 - 07.2023
  • Answering phones and forwarding calls to the appropriate party, or taking down messages for forwarding later
  • Collecting patient information and providing it to relevant medical leads
  • Tracking availability and preparing patients before their appointments
  • Informing medical staff when a patient has arrived or is waiting
  • Ensuring that each patient has the proper documentation and sign-in sheets
  • Handling correspondence and file transfers
  • Checking on medical staff throughout the day

Customer service/Cashier

Walgreen
06.2020 - 06.2021
  • Providing introductory information to prospective and new customers
  • Ensuring that consumers are satisfied with products or services by handling complaints and inquiries
  • Following up with clients or customers by phone or email to check that they're still satisfied with their purchases
  • Letting patrons know about additional products or services that might benefit them
  • Determining the quickest, most effective ways to answer a client's or customer's questions

Education

Bachelor -

University of Louisville
12.2024

Diploma -

Central High School
05.2024

Skills

  • Able to Speak Multiple Languages
  • Strong Communication
  • Organized
  • Professional
  • HIPAA Compliance
  • Computer literacy
  • Multitasking
  • Medical Terminology

Certification

Kentucky Board of Pharmacy

-Pharmacy Technician

Languages

Somali
Native or Bilingual
Arabic
Professional Working
Swahili
Full Professional

Timeline

Pharmacy Technician

CVS Pharmacy
08.2024 - Current

Pharmacy Technician

Kroger Pharmacy
08.2022 - 07.2023

Medical Receptionist/Volunteer

Dr. Haqq Medical Office
06.2022 - 07.2023

Customer service/Cashier

Walgreen
06.2020 - 06.2021

Diploma -

Central High School

Bachelor -

University of Louisville

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Ikran Abdi