IKUZWE ZIRAKWIYE
Austin,TX
Summary
Outgoing, high energy and experienced property manager seeking to bring dedication, professionalism, enthusiasm and quality customer service while promoting a friendly, team-oriented environment for my co-workers.
Overview
8
8
years of professional experience
Work History
Leasing agent/ assistant property manager
United Apartment Group, Foresight Asset Management
05.2017 - 10.2018
- Greet, show and lease units to prospects
- Provide exceptional customer services to residents, visitors, prospects, vendors and all who visit the community
- Daily inspection of property for curb appeal.
- Collect and record payments e.g
- Rent payments, application fees, deposits, etc
- Process all payments in the bank
- Process lease renewals and move ins
- Assist Property Manager with marketing and advertising
- Ensure all work orders are completed in a timely manner
- Coordinating major maintenance projects such as roofs, major plumbing works electrical works etc
- Prepare daily, weekly, and monthly reports such as mid-month closeout and end of month, EIV etc
- Send appropriate notices to residents such as late notices, lease renewals, violation notices etc
- Collect bids, and invoices from vendors and submit for approval/process
- Conduct property inspections to ensure units are up to code
- Inspect make ready units to ensure units are move in ready
- Daily administrative tasks such as answering phone calls, walk-ins, general inquiries etc
- Manage compliance files and maintain files in compliance
- Conduct market surveys
- Professionally resolve resident complaints
- Help with resident activities/function.
Assistant Property Manager
Foresight Asset Management LLC And Capital Realty Group INC
10.2018 - 05.2022
Property Manager
Foundation Communities
07.2022 - Current
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Collected and maintained careful records of rental payments and payment dates.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Coordinated with legal counsel to resolve tenant disputes.
- Collect, review and approve bids or send to district manager for approval.
- Budget planning for property needs.
- Resolve resident disputes/complaints
- Maintained occupancy at 98.67% and above.
- Maintained delinquency at 2% or below by using effective collection methods.
- Maintained delinquency
- Complete employee evaluation.
- Supervise leasing and maintenance activities to ensure compliance of policies.
- Other tasks as assigned by supervisor.
Education
GED - undefined
Pinellas Technical College
2019
High School Diploma - undefined
Lwitikila Girls Secondary School
2011
Skills
- Excellent customer services
- Excellent verbal and written communication
- Team player
- Sales proficient
- Detail oriented
- Time management
- Organized
- Team leader
- LIHTC
- Self-starter
- Onesite
- Microsoft office
- Interpersonal skills
- Multifamily
- Multi-tasking
- Property Tours
- Fair Housing Policies
- Account Management
- Application Verification
- Community Engagement
- Property Management
- Business Partnerships
- Background Checks
- Bid Proposals
- Resident Retention Programs
- Rent Collection
Timeline
Property Manager
Foundation Communities
07.2022 - Current
Assistant Property Manager
Foresight Asset Management LLC And Capital Realty Group INC
10.2018 - 05.2022
Leasing agent/ assistant property manager
United Apartment Group, Foresight Asset Management
05.2017 - 10.2018
GED - undefined
Pinellas Technical College
High School Diploma - undefined
Lwitikila Girls Secondary School
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