Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic

ILAKKIYA PALANIAPPAN

Jersey City,NJ

Summary

Over 8 Years of experience in Client and Production Support, software development, Cloud Implementations, Orchestration, Change & Incident management in Business-critical applications in 'Global Banking and Markets' and 'Telecom' domain.

Possess experience in Trade surveillance in FICC Trading and Sales desk, electronic Trading, STP trading, Bonds, Booking issue, Trade workflow and Various Trade Booking application like ION , BOLTWEB .

Possess experience in working closely with Traders and support their application, application development teams and Networking, as well external Clients' application development and networking teams. Onboarding clients using Slang DB, Account maintenance, Book Creation and facilitate Trade flow. Involved in improvement/migration of the Current legacy system to Automation application or moving to other new application like Filewash, Splunk etc.

Possess experience in OSS Network Monitoring Tool, ITSM, Service Assurance, IP Networks (L2 to L4), Linux Unix shell scripting and ITIL Process.

Highly motivated Production Engineer with comprehensive experience in process improvement, quality assurance and manufacturing. Exceptionally talented at investigating and sourcing new equipment and identifying and addressing technical issues. Dynamic professional possessing excellent planning, executing and monitoring capabilities.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Client and Production Support

Goldman Sachs Headquarters
09.2022 - Current
  • Global Markets division encompasses both FICC (Fixed Income, Currency and Commodities) and Equities businesses.
  • Work directly with Sales and Trading desk to facilitate day-to-day operations
  • Own pre and post trade processes as central point of contact for clients and internal teams
  • Onboard clients onto GS platforms for trade execution and research
  • Experience supporting FIX engines, handling with both internal and external clients
  • Work as Liaison between clients and downstream teams to solve trade issues
  • Incident management
  • Change Management
  • Book creation , Book move and Book maintenance.
  • Distribute reporting across business regarding key risk and opportunity items for business
  • Identified root causes of recurring problems to implement effective solutions.
  • Researched and recommended scheduling enhancements to improve system performance.
  • Identified manual processing deficiencies and instituted automation techniques, reducing manual labor and increasing workflow efficiency.
  • Executed BCPs to ensure that backup plans are up to date

Solution Architect

T mobile, Natsoft Corporation
05.2022 - 08.2022
  • Project: Sales Compensation Management Systems
  • Involved in designing and deploying multitude applications utilizing almost all of the AWS stack (Including EC2, S3, IAM, ECS, CloudWatch, Fargate) focusing on high-availability, fault tolerance, and auto-scaling
  • Worked in AWS services like AWS services such as VPC, ELB, IAM
  • Worked with Networking Team to create VPN connections from AWS to the physical Data center
  • Took EC2 Volume snapshot for routine backups and archiving
  • Archived all environment data in the form of Glacier as our SAN so to speak
  • Implemented automated way to create S3 buckets in AWS using troposphere and CloudFormation templates
  • Designing and deploying dynamically scalable, available, fault-tolerant, and reliable applications on the Cloud
  • Selecting appropriate Cloud services to design and deploy an application based on given requirements
  • Migrating complex, multi-tier applications on Cloud Platforms
  • Designing and deploying enterprise-wide scalable operations on Cloud Platforms
  • Implementing cost-control strategies
  • Drive Impact assessments and Chair cross functional team calls to progress component solution design
  • Produce High Level Designs (HLDs) and Low level (LLDs) describing IT systems changes to support product, service delivery and service assurance requirements
  • Provide in-life support for issues on the solution
  • Continually seek to improve the quality, productivity, and culture of the service, ensuring that the operational documentation is developed and reviewed on regular basis
  • Co-ordinating the updates in weekly calls, flagging issues and risks
  • Facilitate deployments, changes and coordinating with appropriate team to restore the service based on SLA
  • Involving in Upgrade Activity
  • Handled on-prem deployments and achieved system stability for large scale customer environments
  • Developed and implemented Kubernetes manifests for deployment of microservices into k8s clusters
  • Established infrastructure and service monitoring using Prometheus and Grafana

Solution Architect/ Solution Designer

British Telecom, Virtusa Consultancy IND
08.2020 - 03.2021
  • Project: Openreach Smarts
  • Drive architecture design sessions, ensure stakeholders understand the approach in a client facing environment engaging with senior leadership
  • Recommend OSS changes for Ethernet, FTTP and FTTC journey
  • Designed Java & J2EE based application, Web services and xml-based request using Microservice architecture
  • Have worked in x86 server architecture, storage system, Linux OS, IP network design and database technologies
  • Worked on bespoke etom framework
  • Used TCP/IP, OSPF, BGP protocol for architecture
  • Gather and document customer requirements following Agile/Scrum methodology
  • Responsible for tracking user story deliveries through continuous planning and regression, to accomplish seamless execution in application deployment
  • Analyzing XML based scripts to ensure request/ response xml contains all the requisite parameters for seamless communication in application deployment
  • Recommend changes to system architecture based on product and network design, adding automation in operational processes
  • Delivered well-architected end-to-end solutions for various major/complex initiatives across business domains with a cloud-native/API-first mentality ensuring that all business requirements are met aligning with the business growth strategy and that the solution is resilient and Scalable format
  • Work with system engineers and developers to evaluate Test cases during the early phases of a release cycle
  • Worked on implemented API security, authentication, messaging queue (KAfka) and transport level security
  • Draw sequence diagram related to component architecture
  • Designing and deploying dynamically scalable, available, fault-tolerant.

Application Support Engineer

COLT, Virtusa Consultancy
03.2018 - 07.2020
  • Project: VMware SMARTS and Hobbit/XYMON (Network and IT Monitoring Tool)
  • Responsible for the overall application functionality and maintenance, Attending and coordinating the updates in weekly calls, flagging issues and risks. Facilitate deployments, changes and coordinating with appropriate team to restore the service based on SLA.
  • Resolving reported problems by customer and generate the root cause analysis with Proactive Monitoring.
  • Ensure infrastructure has adequate capacity and are refreshed on a periodic basis by performing Health checkups for servers in different environments.
  • Resolving customer issues on product and involvement in high priority case
  • Installation and extensive configuration of APMs, NPM, IPM, SAM.
  • Handling vendor ticket for server related problem.
  • Involving in Upgrade Activity
  • Onboarding of devices and fixing of issues.
  • Managing various applications and sub-systems.
  • As a Designer we will be giving the most feasible solution across all the applications based on current system capabilities and capabilities of target systems.
  • Assessment and overview of the BoB applications.
  • Identification and Finalization of target and strategic system for rationalization.
  • End to End Functional and Gap assessment.
  • Design detailed Migration Plans for workloads from legacy platforms to AWS.

Senior Software Engineer

British Telecom, UK / Infosys Pvt Ltd
05.2015 - 03.2018
  • Project: EMC SMARTS Network Monitoring tool
  • Role: Application/Production Specialist Unix/Linux
  • Responsible for the overall Java based application functionality and maintenance, Attending, and coordinating the updates in weekly calls, flagging issues and risks
  • Facilitate deployments, changes and coordinating with appropriate team to restore the service based on SLA
  • Resolving reported problems by customer and generate the root cause analysis
  • Ensure infrastructure has adequate capacity and are refreshed on a periodic basis by performing Health checkups for servers in different environments
  • Resolving customer issues on product and involvement in high priority cases
  • Responsible to take care multiple contracts and dedicated contracts for solving the issues
  • Working on different development requirement as suggested by client
  • Installation and extensive configuration of APMs, NPM, SAM
  • Expertise in troubleshooting the issues in EMC smarts and as well the environment (unix/linux)
  • Involved in rolling-out contracts and bug-fixing w.r.t EMSE environment
  • Client interaction and gathering requirement
  • Server hosting with SMArts build
  • Onboarding of devices and fixing of issues.

Education

B.E - Electronic and communication

Sathyabama University
2015

Skills

  • Linux
  • Unix Environments
  • XML, HTML, JSON
  • SQL
  • REST, SOAP API
  • SLANG
  • FIX
  • AWS
  • GITLAB
  • Service Now
  • Grafana
  • SPLUNK
  • Service Orchestration tool
  • Network & IT Monitoring Tool
  • VmWare SMARTS, HOBBIT/XYMON
  • SDLC
  • KIBANA
  • KAFKA
  • JIRA
  • FTP, SFTP
  • Unix shell scripting
  • Python, JSS
  • Problem Solving
  • Root Cause Analysis Expertise
  • Technical Troubleshooting
  • Change Management Process
  • End-User Support
  • Incident Management

Additional Information


  • Well versed in working along with different team.
  • Strong leadership skills
  • Communicates easily and effectively.
  • The ability to operate independently, to be proactive, and able to interact with stakeholders across all levels
  • Comfortable interacting with multiple levels in the organization
  • Self Starter – able to self-motivate and show initiative in a complex and growing organization

Certification

  • AWS Solution Architect

Timeline

Client and Production Support

Goldman Sachs Headquarters
09.2022 - Current

Solution Architect

T mobile, Natsoft Corporation
05.2022 - 08.2022

Solution Architect/ Solution Designer

British Telecom, Virtusa Consultancy IND
08.2020 - 03.2021

Application Support Engineer

COLT, Virtusa Consultancy
03.2018 - 07.2020

Senior Software Engineer

British Telecom, UK / Infosys Pvt Ltd
05.2015 - 03.2018

B.E - Electronic and communication

Sathyabama University

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ILAKKIYA PALANIAPPAN