Ilana Johnson
Bay Shore,NY
Summary
I am highly experienced working in a fast past environment where time and management is of great importance. Where professionalism and accuracy are essential for an effective day of operation while providing quality service to the clientele. I have 8+ years of Customer Service experience with two years of Management experience. I am a solid team player with a motivating positive attitude. I’ve succeeded in easily adapting to my environment in addition to expanding my capabilities thru multitasking; going above and beyond to surpass team goals and company expectations
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Clinical Administrative Coordinator
Northwell Imbert Cancer Center
08.2022 - Current
Administrative Support Associate
Northwell Cardiology Brightwaters NY
12.2020 - 08.2022
Multi-site
CityMD Urgent Care
06.2018 - 01.2020
Practice Office Secretary
Northwell Health/Endocrinology
10.2016 - 06.2018
Education
Radio And Television Broadcasting Technology
Suffolk County Community College
Skills
- Responsibilities and skills obtained
- Customer Service; clinical upskill
- Facsimile/ Computerized charting and software forward
- Trained to navigate multiple sites; programs for data entry and scheduling
- Clerical/administration faculties
- Compliance with Regulatory Guidelines
- Organizational Goal Development
- Patient Services Management
- Unit Leadership
- Profitability Strategies
- Instructional Materials Development
- Patient Records administration and Confidentiality
- Resource Monitoring/ Patient Flow coordination
Certification
- OSHA Compliant
- CPR Certified
Timeline
Senior Clinical Administrative Coordinator
Northwell Imbert Cancer Center
08.2022 - Current
Administrative Support Associate
Northwell Cardiology Brightwaters NY
12.2020 - 08.2022
Multi-site
CityMD Urgent Care
06.2018 - 01.2020
Practice Office Secretary
Northwell Health/Endocrinology
10.2016 - 06.2018
Radio And Television Broadcasting Technology
Suffolk County Community College
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