Ilana Liebermann
Harrisburg,PA
Summary
Resourceful and detail-oriented Compliance Coordinator with extensive experience in fleet safety, regulatory compliance, and administrative support. Proven track record of managing DOT regulations, maintaining fleet safety, and coordinating operations in fast-paced environments. Adept at using fleet tracking systems (Samsara, Verizon Connect), conducting onboarding, and ensuring compliance with local and state agencies. Additionally experienced in office management, customer service, and medical administration.
Overview
8
8
years of professional experience
Work History
Compliance Coordinator
Powerhouse Communications LLC
02.2023 - Current
- Oversee fleet safety and compliance operations, ensuring adherence to company policies and DOT regulations.
- Utilize Samsara and Verizon Connect fleet tracking systems to monitor driver behavior, violations, and safety compliance.
- Maintain and manage key documents for fleet compliance, including maintenance records, vehicle registrations, driver licenses, and inspection reports.
- Facilitate monthly insurance reporting, resolve claims, and handle general vehicle permitting and registration.
- Ensure compliance with local, state, and federal regulatory agencies for business operations; apply for and maintain necessary licenses and permits.
- Lead onboarding process for new drivers and subcontractors, ensuring all compliance documentation is complete.
- Utilize Site Tracker to manage workflow, track vehicle performance, and ensure safety standards are met across the fleet.
Catering Associate
Grand Cru Hospitaliy
10.2016 - Current
- Provide excellent customer service by preparing and presenting cuisine orders to meet high standards and within designated timeframes.
- Maintain food safety standards in compliance with Department of Health regulations, ensuring safe food handling practices.
- Ensure kitchen cleanliness and organization, managing food prep areas and serving equipment.
- Coordinate set-up and break-down of banquet events, managing food stations and equipment.
- Operate food trucks, handling order fulfillment, customer service, and payments via Square and other platforms
Administrative Assistant
Clark Resources
09.2021 - 01.2023
- Managed office scheduling, including setting appointments, booking travel arrangements, and coordinating meetings.
- Handled marketing event logistics, from planning to execution, ensuring all materials were prepared and distributed.
- Maintained accurate filing systems, managed inventory, and ensured timely distribution of rental invoices.
- Assisted with owner’s itinerary by managing email and calendar updates.
Front Desk Receptionist
Freeburn
05.2021 - 09.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Front Desk Receptionist
Jackson Siegelbaum Gastroenterology
09.2020 - 05.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Scheduled appointments, updated patient records, and coordinated communication between patients and healthcare providers.
- Maintained accuracy in patient charts using the Allscripts EMR system.
Medical Administrative Assistant
Endocrinology of Central PA
07.2018 - 08.2020
- Prepared patient charts and verified insurance eligibility for appointments.
- Processed medical requests, took patient vitals, and supported physician by rooming patients.
- Handled patient check-ins and check-outs, including payment collection and insurance follow-ups.
- Managed ultrasound room setup and ensured accurate patient data entry in the system.
- Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
- Supported healthcare providers with the timely completion of necessary documentation, allowing them to focus on quality patient care.
- Generated reports and logged patient information for reliable records.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
Education
GED -
Harrisburg Community College
Harrisburg PA01-2017
Skills
- Samsara, Verizon Connect, Site Tracker
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Allscripts, Practice Fusion, Updox, Kareo
- EMR Systems, Filing & Documentation Processes
- Compliance documentation
- Document reviews
- Clerical writing
Timeline
Compliance Coordinator
Powerhouse Communications LLC
02.2023 - Current
Administrative Assistant
Clark Resources
09.2021 - 01.2023
Front Desk Receptionist
Freeburn
05.2021 - 09.2021
Front Desk Receptionist
Jackson Siegelbaum Gastroenterology
09.2020 - 05.2021
Medical Administrative Assistant
Endocrinology of Central PA
07.2018 - 08.2020
Catering Associate
Grand Cru Hospitaliy
10.2016 - Current
GED -
Harrisburg Community College
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