ILANIT BERGER
Marlboro,New Jersey
Summary
Motivated District Support Pharmacist Leader with passion for talent development, patient care and delivering
results. 20+ years of community pharmacy and multi unit management experience with outcomes delivered
including recruiting and hiring, succession planning, engagement building and leadership development.
Overview
22
22
years of professional experience
Work History
District Support Pharmacist Leader
CVS Health
New York, New Jersey
01.2023 - Current
- Provide professional support to pharmacists within the area of responsibility and maintained policies and procedures relating to pharmacy operations and professional practice standards
- Coordinate annual pharmacy immunization clinics both on-site and off-site
- Oversee pharmacy compliance for federal, state, and local laws and company procedure guidelines
- Review and approved performance evaluations, performance management, and other opportunities regarding pharmacy personnel
- Responsible in conjunction with the pharmacy leader for staff performance evaluations
- Monitor and evaluated existing service levels, systems, procedures, and practices, and make appropriate changes or additions as required
Senior Manager
CVS Health
New York, New Jersey
05.2022 - Current
- Serve as the business lead driving the creation, development, and management of key strategies that support hiring for rotation students, pharmacy interns, pharmacy graduates, and pharmacists
- Successfully build and implement a wide variety of approaches for a multi-faceted recruitment strategy to include conferences, college relations, diversity, and recruitment marketing
- Interact and collaborate with Senior leaders and HR leaders
- Showcase operational expertise, team development, follow-through, and results
- Successfully create relationships internally with primary business groups
- Create operational processes and structure that my team can follow to make them efficient and effective with hiring top talent
- Define recruiting metrics that monitor the overall health, performance, and effectiveness of the team and processes
District Leader
01.2018 - 05.2022
- Direct all sales, staffing and operations of 16 stores through activities of over 500 colleagues in both pharmacy and front store within a district that generates $186M in total annual FS & RX sales
- Manage total store leadership to accomplish goals and maximize individual performance
- Build, maintain and utilize field resources to successfully execute on training, patient care via MTM and customer service programs
- Provide leadership and direction to store management to exceed budgeted sales, scripts and profits
- Responsible for all pharmacy and front store activities, including regulatory compliance, quality assurance, patient safety, performance measurement and team development
- Recruit, hire, and develop pharmacists and store managers via partnerships with pharmacy schools and local colleges
District Manager
06.2015 - 12.2017
- Monitored and analyzed business trends across 21 stores within district; developed and implemented plans to maximize and meet or exceed goals for all Key Performance Metrics including sales, scripts, margin, payroll, expense control and customer service
- Coached and managed the Pharmacy Supervisor, Store Managers, Pharmacy Managers and team to ensure sales and service standards were met as well maintained operational best practices in the areas of in stock, merchandising, floor presentation, asset protection, and facilities maintenance both in the front store and pharmacy
- Recruited, hired, and developed a team of Store Managers and Associates that achieved excellence in all areas of measured performance to meet or exceed company objectives driving the business through effective scheduling and payroll management
District Pharmacy Supervisor
05.2005 - 08.2006
- Provided professional support to pharmacists within the area of responsibility and maintained policies and procedures relating to pharmacy operations and professional practice standards
- Supported pharmacist staffing, scheduling, recruiting, hiring and development
- Recruited interns and pharmacists for the NY - Metro and NJ - Monmouth County area and partnered with pharmacy schools to staff the district and region
- Coordinated annual pharmacy immunization clinics both on-site and off-site
- Oversaw pharmacy compliance for federal, state, and local laws and company procedure guidelines
- Reviewed and approved performance evaluations, performance management, and other opportunities regarding pharmacy personnel
- Monitored and evaluated existing service levels, systems, procedures, and practices, and make appropriate changes or additions as required
Pharmacy Manager
12.2002 - 05.2005
- Performed all functions consistent with the day-to-day operations of a retail pharmacy including processing, compounding, and preparing prescriptions, advising physicians, inventory control, and counseling patients on prescriptions, OTC & health related items with necessary instructions
- Organized store's documentation and pharmacy layout to expedite and ensure the accuracy of drug processing and in stock results
- Drafted and revised as needed, the schedule for the pharmacy staff
- Prepared, submitted and/or managed the weekly drug order for the pharmacy
- Conducted job interviews, hired new employees and performance management of employees
- Ensured good customer service is provided to all patients, and complaints are handled in an appropriate and professional manner
- Recruited interns for the NY-Metro area and partnered with various pharmacy schools to staff market
Staff Pharmacist
- Performed all functions consistent with the day-to-day operations of a retail pharmacy including processing, compounding, and preparing prescriptions, advising physicians, inventory control, and counseling patients on prescriptions, OTC & health related items with necessary instructions
- Organized store's documentation and pharmacy layout to expedite and ensure the accuracy of drug processing and in stock results
- Conducted job interviews, hired new employees and performance management of employees
- Ensured good customer service
Education
Doctor of Pharmacy Degree -
Arnold & Marie Schwartz College of Pharmacy, Long Island University
05.2002
Skills
- Computer Skills:
- Microsoft Office Suite (Excel, Word, PowerPoint and Outlook
- Technical Skills:
- Problem Solving, Statistical Analysis, Project Management, Project Leadership
- Market Research
- Clinical Skills:
- Patient Consultation, Medication Therapy Management, Comprehensive Medication
- Review, Medicare Coverage, Prescription Insurance Consultation
- Licensed Immunizer 28RJ05565
Timeline
District Support Pharmacist Leader
CVS Health
01.2023 - Current
Senior Manager
CVS Health
05.2022 - Current
District Leader
01.2018 - 05.2022
District Manager
06.2015 - 12.2017
District Pharmacy Supervisor
05.2005 - 08.2006
Pharmacy Manager
12.2002 - 05.2005
Staff Pharmacist
Doctor of Pharmacy Degree -
Arnold & Marie Schwartz College of Pharmacy, Long Island University
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