Ilayna Morales

Pharmacy Technician

Walmart Pharmacy

Old Bridge, NJ

11.2021 - Current

Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Checked expiration dates on medications to ensure that only unexpired products were dispensed.
Managed filing of prescriptions, both electronically and manually.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Restocked shelves with new supplies of medications as needed.
Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Assisted in training new employees on pharmacy procedures.
Organized work areas so that everything was easily accessible when needed.
Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
Received payment from customers and processed credit card transactions when necessary.
Verified prescriptions and drug labels, documents and packages.
Interpreted and processed medication orders under supervision of pharmacist.
Verified accuracy of medication labels before they were dispensed to customers.
Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
Provided customer service to patients by answering questions about medications and health-related topics.
Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Prepared prescription transfers to other pharmacies.
Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
Monitored inventory levels of commonly used drugs and placed orders when necessary.
Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
Answered telephones to respond to questions or requests.
Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
Operated cash registers to accept payments from customers.
Entered prescription information into computer databases.
Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.