Ildaliz Montalvo
Port Saint Lucie,USA
Summary
Dynamic professional with extensive experience in administration and human resources, notably at GALE INSULATION and TruTeam. Excelled in roles requiring exceptional organizational and bilingual communication skills. Proven track record in enhancing operational efficiency and employee engagement. Expert in Microsoft Office and HR management, demonstrating a 30% improvement in workforce alignment with strategic goals. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Organized Office Manager known for productive and efficient task completion. Specialize in team leadership, workflow optimization, and administrative management. Excel in communication, problem-solving, and adaptability to drive office efficiency and support company objectives. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Office Manager
GALE INSULATION
Port Saint Lucie, USA
05.2019 - Current
- Administration and Management
- Accounts Receivables and Payables
- Customer Service
- Inventory-Purchasing
- Scheduling Crews
- Payroll
- Receptionist
- New Hire Processing
- Open Enrollment for Healthcare
- Software Program trainer (oracle, Service Pr, Suply Pro)
- Contractors
HR Manager Administrative Assistant/Translator
TruTeam
Glen Burnie, USA
02.2015 - 01.2019
- Oversees and manages the work of reporting Human Resources staff
- Encourages the ongoing development of the Human Resources staff
- Translator for Spanish employees
- Develops and monitors an annual budget that includes Human Resources services, employee recognition, sports teams and community events support, company philanthropic giving, and benefits administration
- Selects and supervises Human Resources consultants, attorneys, and training specialists, and coordinates company use of insurance brokers, insurance carriers, pension administrators, and other outside sources
- Conducts a continuing study of all Human Resources policies, programs, and practices to keep management informed of new developments
- Leads the development of department goals, objectives, and systems
- Provides leadership for Human Resources strategic planning
- Establishes HR departmental measurements that support the accomplishment of the company's strategic goals
- Manages the preparation and maintenance of such reports as are necessary to carry out the functions of the department
- Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment
- Develops and administers programs, procedures, and guidelines to help align the workforce with the strategic goals of the company
- Participates in executive, management, and company staff meetings and attends other meetings and seminars
- With the CEO, CFO, and community relations group, plans the company's philanthropic and charitable giving
- On-board new employees
- Conduct OSHA and Harassment training for new hires
- Conduct exit interviews
- Accurately maintain employee files
- Manage employee time-off request
- Ensure a healthy and safe environment in compliance with all OSHA and other regulatory requirements
- Administration of HR policies and procedures, including Written Warnings and disciplinary action as necessary
- Prepare and enforce safety policies to establish a culture of health and safety
- Perform safety training and orientations for new hires
- Investigate and report accidents to determine causes and preventative measures
- Perform root cause analysis to produce written reports of conclusions
- Conduct safety walks and safety meetings
- Inspect and evaluate workplace environments, equipment, practices, in order to ensure compliance with corporate safety standards, customer requirements, and government regulations
Education
Bachelor's Degree - Pharmacy
Interamerican University
01.2002
High School -
Blanca Malaret
Sabana Grande, PR01.1998
Skills
- Microsoft WordPress
- PowerPoint
- Microsoft Office
- Excel
- Customer service
- Computer
- Customer service skills
- Cash handling
- Cash register
- Microsoft Word
- Retail sales
- Focus
- Management
- Inventory Management
- Retail Management
- Human Resources
- Hr Assistant
- Oracle
- Executive Administrator
- Administrative Support
- Data entry
- Bilingual
- Administrative Assistant
- Outlook
- Marketing
- Filing
- Scheduling
- Payroll
- Sales
- OSHA
- HIPAA
- MS Office
- Word
- Billing
- Receptionist
- Microsoft Excel
- Accounts Payable
- Accounting
- Operation
- Human Resources Management
- Multi-line phone systems
- Windows
- Expense reporting
- Staff hiring
- Organizational skills
- Administrative oversight
- Scheduling and calendar management
Certification
Driver's License
Personal Information
- Title: Office Manager
- Work Permit: Authorized to work in the US for any employer
Additionalinformation - Qualifications
- Proficient in Excel, Power Point, Microsoft Word, Outlook and several database programs.
- Fully Bilingual - English Spanish.
- Inventory.
- Customer Service.
- Oracle, Supply Pro.
Languages
Spanish
Professional
English
Professional
Timeline
Office Manager
GALE INSULATION
05.2019 - Current
HR Manager Administrative Assistant/Translator
TruTeam
02.2015 - 01.2019
Driver's License
Bachelor's Degree - Pharmacy
Interamerican University
High School -
Blanca Malaret
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