Ileana Aguilar
Nampa,ID
Summary
Hardworking administrative professional with great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Prior Authorizations and Referral Specialist
Saltzer Medical Group
Meridian, ID
05.2023 - Current
- Review demographic, clinical and insurance information before sending to referred specialists.
- Contact insurance companies to obtain necessary preauthorizations needed for upcoming tests and procedures.
- Verify patient insurance coverage, including eligibility, benefits, authorizations for medical services and referrals.
Patient Registration
St Luke’s Meridian Medical Canter
Meridian, ID
10.2022 - 05.2023
- Patient Registration for Out Patient Services including; Labs, Xray ,CT, Nuclear Medicine and EKGs.
- Assisted with customer requests and answered questions.
- Verified patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers.
- Routed phone calls to the appropriate locations.
Volunteer Coordinator
Idaho Home Health and Hospice
Meridian, ID
07.2021 - 08.2022
- Manage volunteers and coordinate visits with hospice patients
- Maintain 5% volunteer requirements for Medicaid/Medicare
- Follow up with patients and families in regards with needs
- Recruit and maintain volunteers
- Schedule monthly deliveries and mailings for hospice patients
- Create and present monthly reports with monthly documentation of volunteer time
Business office Assistant Manager /Medical Records Processor
Warm Springs Counseling Center
Boise, ID
08.2016 - 02.2021
- Checked in and check out clients, Assisted patients with confirming or scheduling future appointments
- Processed record requests and requested records from other facilities for continued care
- Confirmed insurance eligibility every month
- Received payments and helped enter them in the system when needed
- Translated for Spanish speaking clients when needed.
ER Clerk /Admissions Clerk
Community Hospital
Grand Junction, Colorado
07.2014 - 08.2015
- Received information from patients and registered them for X-rays, Labs, Respiratory therapy, and Emergency Department
- Received insurance information and payments
- Answered phone calls and transfer them throughout the hospital
- Receive payments and posted them
- Translated when needed.
ER Admissions Clerk
Minidoka Memorial Hospital
Rupert, Idaho
03.2013 - 06.2014
- Patient admission to the Emergency Department
- As well as patient registration for Radiology and Laboratory
- Received payments and helped with billing questions
- I helped with Spanish interpreting when needed
- Assisted with mail returns; calling patients and verifying information mainly Spanish speaking patients.
Cashier, Server, Set up
Minidoka Memorial Hospital
Rupert, Idaho
08.2010 - 03.2013
- I cashiered handling money while helping and serving customers
- As well as answering the phone taking messages and orders
- Set up for breakfast, lunch, and dinner
- Served patients’ food during tray line.
Education
Diploma -
Mt Harrison JR/SR High School
05.2012
Skills
- Bilingual
- Computer skills
- Attention to detail
- Fast learner
- Dependable
- Self-Motivated
- Insurance Verification
- Appointment Scheduling
- Medical Terminology Knowledge
- Database Management
- Insurance Precertification Processes
- HIPAA Regulations
- Patient Scheduling
- Referral Tracking
- Document Scanning
- Records Management
- Report Generation
Certification
Certified Interpreter
References
- Baylee Hines, 208-991-7715
- Lucero Barksdale, 208-559-4222
- Jackie Fry, 208-921-8280
- Jayme Guerrero, 208-249-8801
Languages
Spanish
Professional
References
References available upon request.
Timeline
Prior Authorizations and Referral Specialist
Saltzer Medical Group
05.2023 - Current
Patient Registration
St Luke’s Meridian Medical Canter
10.2022 - 05.2023
Volunteer Coordinator
Idaho Home Health and Hospice
07.2021 - 08.2022
Business office Assistant Manager /Medical Records Processor
Warm Springs Counseling Center
08.2016 - 02.2021
ER Clerk /Admissions Clerk
Community Hospital
07.2014 - 08.2015
ER Admissions Clerk
Minidoka Memorial Hospital
03.2013 - 06.2014
Cashier, Server, Set up
Minidoka Memorial Hospital
08.2010 - 03.2013
Diploma -
Mt Harrison JR/SR High School
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