Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
References
Timeline
Generic

Ileana Babes-Deel

Chatham,MA

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

3
3
years of professional experience

Work History

Cashier / Busser

Larrys's PX
Chatham, MA
05.2024 - Current
  • Greeted customers and answered any questions they had.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area.
  • Kept records of purchases, maintained orderly appearance of checkout area.
  • Performed other duties as assigned by management.
  • Counted and balanced cashier drawers.
  • Bussed and reset tables in an orderly fashion.
  • Assisted servers with stocking supplies, setting up for service and cleaning duties.
  • Replenished napkins, condiments, silverware and glassware as needed.
  • Ensured that each table was properly set before seating guests.
  • Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
  • Maintained a friendly attitude towards customers at all times.
  • Wiped down and cleaned chairs, booths, and highchairs.

Volunteer

Habitat for Humanity
Chatham, MA
03.2022 - 08.2023
  • For this volunteering position, I was actually helping build my house. My mom got a Habitat for Humanity House, and I was one of the volunteers there.
  • While I was volunteering, I was also helping my mom finish her required hours to get the house.
  • I was not able to do much of the work since I was not old enough to use most of the machinery and equipment.
  • I hammered nails, cleaned the weeds from the yard, measured a lot of things, and helped wherever I was needed.

Volunteer

AWSC
Chatham, MA
03.2022 - 06.2023
  • I was a volunteer here during 10th and 11th grade.
  • I helped out at the gift shop, in the inventory, taught kids how to make shark necklaces, or checked people in at the front desk.
  • At the gift shop, I restocked products as necessary, helped customers with any questions, and checked people out at the register.
  • When I helped in the inventory, I counted all of the merchandise, organized everything by sizes and products, and brought any needed things to the store.
  • If I were at the front desk, I greeted customers, checked them in by names, and how many people they had if they had reservations. Then, I gave them a sticker for their shirts, so that we knew that they checked in.
  • When I helped kids make shark necklaces, I had to be patient and talk to kids. I explained to them what to do and demonstrated the steps.

Server Assistant

Chatham Bars Inn
Chatham, MA
09.2021 - 05.2023
  • Greeted guests and answered any questions they had about the menu.
  • Provided excellent customer service to ensure a pleasant dining experience for all.
  • Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
  • Organized menus, silverware, and condiments at each table prior to seating guests.
  • Checked in with customers throughout their meal to ensure satisfaction.
  • Resolved customer complaints swiftly and professionally when needed.
  • Restocked bar items such as napkins, straws, cups and glassware as necessary.
  • Maintained cleanliness of dining area by wiping down tables after each seating.
  • Assisted in training new server assistants on job responsibilities and procedures.
  • Demonstrated ability to multi-task by performing additional duties as assigned.
  • Delivered exceptional customer service through friendly interactions with guests.
  • Set up tables and chairs for parties and large groups.
  • Cleared dishes after courses for prompt table maintenance.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Education

High School Diploma -

Monomoy Regional High School
Harwich, MA
06-2024

Skills

  • Time management skills
  • Cleaning and sanitizing
  • Credit and cash transactions with the register
  • Order Taking
  • POS Systems
  • Product restocking
  • Customer Assistance
  • Drawer balancing
  • Payment processing and collecting
  • Community Engagement

Affiliations

Played all 4 years of High School:

  • Lacrosse
  • Basketball
  • Soccer

Member of:

  • National Honor Society - April 2022 to June 2024, was also the Treasurer of the Society
  • Global Studies Program - February 2021 to June 2024
  • STEMinist Club - September 2020 to June 2024, was the Secretary my junior year and the President my senior year

Accomplishments

  • Tripple Crown Award Recipient - June 2024
  • Tripple Crown Award Recipient - June 2023
  • Certificate of Excellence Award for the Visual and Performing Arts Department Recipient - June 2021
  • High Honor Roll Gold Award Recipient - June 2021
  • Either Honor Roll or High Honor Roll for 7 out of the 8 semesters
  • Cape and Island League All Star in 2023 and 2024 for Lacrosse

Languages

English
Native/ Bilingual
Romanian
Native/ Bilingual
German
Professional

References

References available upon request.

Timeline

Cashier / Busser

Larrys's PX
05.2024 - Current

Volunteer

Habitat for Humanity
03.2022 - 08.2023

Volunteer

AWSC
03.2022 - 06.2023

Server Assistant

Chatham Bars Inn
09.2021 - 05.2023

High School Diploma -

Monomoy Regional High School
Ileana Babes-Deel