Hi, I’m
Ileana Estrada
14145 Rudy Valdez Dr El Paso,TX
Summary
Hardworking Correctional Officer offering 2 years skilled in managing correctional functions and monitoring inmate behavior. Employs sound judgment and verbal de-escalation tactics to maintain order and prohibit dangerous situations. Skillfully detects and seizes contraband during cell searches. Experienced in various departments within the facility such as: Medical records, medical psych officer, floor correctional officer and recreational specialist.
Overview
6
years of professional experience
1
Certification
Work History
US Army Reserve
Unit Supply Specialist (92Y)
11.2017 - Current
Job overview
- Requisitioned new supplies and maintained storage areas for smooth department operations.
- Receive, inspect, inventory, load and unload, store, issue, and deliver all supplies and equipment.
- Secure and control weapons and ammunitions in security areas.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
King Of Wings & Pizza
Server
06.2017 - 07.2017
Job overview
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
La Tienda
Cashier
07.2017 - 08.2017
Job overview
- Performed cash, card and check transactions to complete customer purchases.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Tallied cash drawer at beginning and end of each work shift.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Applebee's
Server
01.2019 - 03.2019
Job overview
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
Walmart
Cashier
08.2019 - 10.2019
Job overview
- Performed cash, card and check transactions to complete customer purchases.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Tallied cash drawer at beginning and end of each work shift.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Allsups Convience Store
Cashier
10.2019 - 10.2020
Job overview
- Performed cash, card and check transactions to complete customer purchases.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Tallied cash drawer at beginning and end of each work shift.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
West Texas Detention Facility
Correctional Officer
11.2020 - 02.2023
Job overview
- Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
- Enforced rules and regulations to maintain order among inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Restrained juvenile inmates when disturbances required physical intervention.
- Prepared reports to document incidents and violations.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Maintain security for all assigned areas involving long periods of standing or sitting 12 hour shifts or more if needed.
- Searched building and grounds, living quarters, and work areas for contraband.
- Documented inmate behavior and activities in logbooks.
- Interviewed inmates to obtain information and evidence.
West Texas Detention Facility
Recreational Officer
03.2023 - Current
Job overview
- Prepared reports for management regarding status and progress of recreational activities.
- Kept athletic and games equipment and facilities organized and maintained.
- Ordered and maintained all recreational equipment.
- Developed and monitored safety policies and procedures to facilitate safety of participants.
- Provided feedback and guidance to program participants regarding progress and development.
- Plan, organize, and administer recreational programs and activities for inmates in correctional institutions.
- Inspect the yards before and after escorting inmates to the recreational yard for contraband.
Education
Canutillo High SchoolCanutillo, TX
High School Diploma
Skills
- Judgment and Decision-Making
- Interpersonal skills
- Maintaining required compliance
- Weapons training
- Emergency Protocol
- Surveillance
- Conflict resolution skills
- Central control and dispatch
- Search and seizure procedures
- Team work and collaboration skill
- Complex problem solving
- Restraint Techniques
- Self-Defense Techniques
- Composure and Emotional Control
- Bilingual in English and Spanish
Certification
- TCOLE jailer's license (Texas Commission on Law Enforcement
- Weapon license for 9mm Glock, Remington 870-12 Gauge Shotgun
- CPR
- First Aid
- AED
Timeline
Recreational Officer
West Texas Detention Facility
03.2023 - Current
Correctional Officer
West Texas Detention Facility
11.2020 - 02.2023
Cashier
Allsups Convience Store
10.2019 - 10.2020
Cashier
Walmart
08.2019 - 10.2019
Server
Applebee's
01.2019 - 03.2019
Unit Supply Specialist (92Y)
US Army Reserve
11.2017 - Current
Cashier
La Tienda
07.2017 - 08.2017
Server
King Of Wings & Pizza
06.2017 - 07.2017
Canutillo High School
High School Diploma
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