Resourceful Project/Program Manager with 16 years of expertise in program coordination, project management, and maintaining continuous operations in various departments. Demonstrating proficiency in prioritization, organization, and attention to detail, ensuring successful outcomes. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering teams to excel in performance. Excellent verbal and written communication skills, with the ability to work effectively with diverse constituencies.
Hi, I’m
ILEANA J. LINDSAY
Plantation,FL
Summary
Overview
16
years of professional experience
1
Certification
Work History
Florida International University, SUCCEED
Senior Program Coordinator
2019.04 - Current (5 years & 5 months)
Job overview
- Formulate and implement School policies and procedures for the efficient functioning of the school operations and for processes to streamline department workflows and alleviate bottlenecks
- Analyzed program data by tracking and reporting program outcomes to identify areas of improvement
- Coordinate and oversee all matters related to the school operating budget and accounts reconciliation. Establish timelines and project budgets of up to $ 250,000.00
- Provide detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Assist with grant writing and fundraising efforts to secure funding and sustain programs long-term
- Manage the School's marketing initiatives, branding, and website maintenance, visual and collateral materials
- Manage the development, coordination, and implementation for undergraduate and doctoral academic programs
- Develop and manage strategic communications with the public, students, faculty from other universities and community leaders to foster growth in the STEM Education industry
- Monitor project performance to identify areas of improvement and make adjustments.
- Provide ongoing direction and leadership for program operations
- Plan, design, research, and schedule phases for large projects.
- Engage and work alongside cross-functional stakeholders to manage strategic initiatives.
Florida International University, Herbert Wertheim College of Medicine
Diversity and Inclusion Program Coordinator
2017.01 - 2019.04 (2 years & 3 months)
Job overview
- Coordinated the development, implementation and evaluation of new and ongoing diversity, equity, and inclusive related programs for the college
- Managed and developed programming for a $7 million NSF grant funded undergraduate pipeline program to meet the needs of a diverse student body in preparation for acceptance into medical schools
- Maintained and managed all databases reflecting reporting and evaluating on diversity and inclusion projects, programs, and events
- Managed and controlled an annual $50,000.00 department budget and expenditures
- Maintained responsive organization with sustained revenue growth through programming forecast monitoring and deliberate financial planning
- Developed marketing content such as blogs, promotional materials, and advertisements for social media
- Performed coordination and execution for large scale national conference, managed event logistics and operations that supported the professional development and training of pre-faculty health professionals
- Managed administrative logistics and coordination for annual scholarship fundraiser event, generation over $100,000 in donations for the support of medical students underrepresented in medicine.
Florida International University, Herbert Wertheim College of Medicine
Student Affairs Program Coordinator
2015.10 - 2016.12 (1 year & 2 months)
Job overview
- Managed and maintained ongoing assessments to determine the effectiveness of student programming
- Spearheaded technology initiatives to support student learning and academic excellence
- Successfully launched an interactive fitness social media application to promote physical activity as a means of wellness
- Implemented strategies to increase student recruiting, engagement, and retention
- Implemented retention strategies to improve outcomes
- Collaborated with faculty, staff, and students to identify and address institutional challenges
- Prepared and administered budget of $25,000.00 for student programming with 465 students
- Developed and successfully piloted a Medical Student Leadership Development program
- Collaborated with the university's Center for Leadership to facilitate leadership development presentations and workshops for medical students.
Florida Atlantic University, College of Medicine
Executive Assistant
2014.06 - 2015.10 (1 year & 4 months)
Job overview
- Provided administrative support to the Vice Dean of Medical Education and Student Affairs
- Streamlined operations and prioritized tasks, allowing senior leadership and staff to increase productivity
- Managed multiple ongoing projects for the delivery and successful completion of the college's accreditation process that awarded a Full Accreditation status effective June 2015
- Developed and facilitated all medical students' learning portfolios activities, professional development, and career advising
- Assisted with the coordination of the College of Medicine's commencement ceremony, Match Day, White Coat Ceremony, and several other key marked college events
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for faculty, deans, and hospital executives
- Managed executive calendars, scheduled meetings and appointments and coordinated travel arrangements for VIP guests, visitors, and donors
- Organized materials, reports, for meetings and took detailed notes for later dissemination to key college stakeholders.
Florida International University
Graduate Program Senior Secretary
2011.07 - 2014.06 (2 years & 11 months)
Job overview
- Maintained and prepared doctoral documents and reports for students, faculty, directors, and chairs in the Graduate Program
- Produced and maintained the department's program website and developed creative approaches of recruitment for competitive prospective students
- Facilitated academic support services to both graduate students, faculty, and college leadership
- Managed data and correspondence to secure information across complex landscapes of organizational departments
- Devised, managed, and implemented new policies and procedures for students, faculty, and administrators
- Managed and maintained all graduate admission services for international and domestic applicants.
Florida International University, University Technology Services
Office Manager
2007.11 - 2011.08 (3 years & 9 months)
Job overview
- Performed various secretarial/administrative assistant duties such as: photocopying, faxing, mailing, filing, answering telephones and transfer calls to appropriate staff members
- Managed the department's database, retrieved, and organized information, entered audiovisual equipment requests into departmental reservations system and reserved equipment for the university staff, faculty, and student body
- Organized the scheduling of meetings, special events, videoconferences, and distributed information regarding equipment that was to be used
- Created spreadsheets and presentations for coordinators and AV technicians.
Education
Florida International University Miami, FL
Master of Public Administration from Non-profit And Community Development
07.2019
University Overview
Florida International University Miami, FL
Bachelor of Arts from Public Administration
08.2011
University Overview
Skills
- Work Flow Planning
- Risk Management
- Strategic Planning
- Data Analysis
- Logistics Management
- Project Management
- Purchasing and Procurement
- Cross-Functional Collaboration
- Project Planning and Development
- Agile Methodology
- Customer Service
- Operations Management
- Talent Recruitment
Affiliations
Affiliations
ASEE Annual Conference & Exhibition, Tampa, Florida, 2019, Exhibitor & Recruiter
LGBT Health Workforce Conference, New York City, New York, 2018, Presenter
National Pre-Faculty Career Development Conference for Diverse Medical Students and Trainees, 2018, Conference Lead Coordinator
National Multicultural Institute Conference, NASPA - Student Affairs Administrators in Higher Education New Orleans, LA, 2017, Volunteer
Learning Communities Institute Annual Conference, 2016 University of Washington School of Medicine, Seattle, Washington
“Culinary Nutrition Education through Medical School Learning Communities”, Presenter
“FIU Herbert Wertheim College of Medicine-PLC Climate Survey”, Tools of the Trade Workshop presentation, Presenter
Trainings:
Green Family Foundation Health Policy Analysis Academy - Powered by The Aetna Foundation (The Academy), September 2018, Awarded Certificate,
Committees:
Black Staff Association, Member 2021 - Present
College of Engineering and Computing, Events Committee, Member 2019 - Present
Herbert Wertheim College of Medicine Events Planning Committee, Member 2015 – 2019
Herbert Wertheim College of Medicine Faculty Affairs Committee, Member 2016 – 2019
Florida International University, Diversity Week Planning Committee, Member 2017 - Present
National Pre-Faculty Career Development Conference Planning Committee, Chair February 2018
Accomplishments
Accomplishments
- Presented with the 2020-21 CEC Staff Award for Institutional, Strategic and Operational Excellence Award for spurring more than 75% growth for 24 consecutive months.
- Achieved School operations efficiency by introducing Trello for program management tasks.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of six faculty in the development of two newly launched academic programs: Bachelor of Science in Interdisciplinary Engineering and Doctoral of Engineering and Computing Education.
- Raised $10,000 in scholarship funds for underrepresented students in medicine.
- Assisted with the development of multi-grant funding projects in STEM researching; totaling $17 million in three years.
Certification
- Non-profit Community Development, Graduate Certificate - 2019
- TESOL Certificate, International Open Academy - April 2020
Availability
See my work availability
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Quote
Instead of letting your hardships and failures discourage or exhaust you, let them inspire you. Let them make you even hungrier to succeed,
Timeline
Senior Program Coordinator
Florida International University, SUCCEED
2019.04 - Current (5 years & 5 months)
Diversity and Inclusion Program Coordinator
Florida International University, Herbert Wertheim College of Medicine
2017.01 - 2019.04 (2 years & 3 months)
Student Affairs Program Coordinator
Florida International University, Herbert Wertheim College of Medicine
2015.10 - 2016.12 (1 year & 2 months)
Executive Assistant
Florida Atlantic University, College of Medicine
2014.06 - 2015.10 (1 year & 4 months)
Graduate Program Senior Secretary
Florida International University
2011.07 - 2014.06 (2 years & 11 months)
Office Manager
Florida International University, University Technology Services
2007.11 - 2011.08 (3 years & 9 months)
Florida International University
Master of Public Administration from Non-profit And Community Development
Florida International University
Bachelor of Arts from Public Administration
- Non-profit Community Development, Graduate Certificate - 2019
- TESOL Certificate, International Open Academy - April 2020
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