Ileana Del Socorro Valle Castro
Yonkers,NY
Summary
Energetic Housekeeping Room Attendant with 10 years of hands-on experience cleaning and maintaining guest rooms. Detail-oriented individual possessing strong work ethic and excellent organizational skills. Proficient in Cleaning and Organize cleaning equipment operations. Committed to finishing tasks on time while exceeding expectations.
Overview
9
9
years of professional experience
Work History
Housekeeping Room Attendant
Hilton Garden Inn Hotel
09.2021 - 12.2022
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Responded to requests from patrons for linens and toiletries.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Changed bed linens and collected soiled linens for cleaning.
- Sorted, laundered and put away various laundry items.
Housekeeping Room Attendant
Royal Regency Hotel
03.2018 - 09.2020
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Housekeeping Room Attendant
Hampton Inn By Hilton
12.2015 - 02.2018
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Food Service Worker
Macdonals
01.2014 - 11.2015
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Learned other teammates' work tasks to train as backup.
- Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Greeted customers and answered inquiries regarding menu items and specials.
- Monitored food quality and freshness throughout day.
- Processed customer payments and balanced cash drawers.
Education
High School Diploma -
Instituto National De Chinandega Nicaragua
Nicaragua12.1991
Skills
- Sorting and Washing Laundry
- Vacuuming and Sweeping
- Window Cleaning
- Ordering Cleaning Supplies
- Guest Relations
- Dusting Furniture
- Stain Removal
- Maintenance Coordination
- Cleaning Bathrooms
- Folding Clean Laundry
- Customer Service
- Window Washing
- Inventory Control
- Restroom Detailing
Timeline
Housekeeping Room Attendant
Hilton Garden Inn Hotel
09.2021 - 12.2022
Housekeeping Room Attendant
Royal Regency Hotel
03.2018 - 09.2020
Housekeeping Room Attendant
Hampton Inn By Hilton
12.2015 - 02.2018
Food Service Worker
Macdonals
01.2014 - 11.2015
High School Diploma -
Instituto National De Chinandega Nicaragua
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