Ileanna Arvizu
Las Vegas
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Eager Job Title always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills. Experienced candidate with passion for verifying safety and security of all individuals within area of responsibility. Hardworking individual with excellent eye for detail and in-depth knowledge of emergency situation protocols and procedures. Natural problem-solver with keen ability to relate to people of all ages and backgrounds.
Overview
1
1
Certification
Work History
Lifeguard
Club
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Responded to emergency situations in a timely, efficient manner.
- Educated patrons on safety protocols and enforced safety rules.
- Recorded daily activity logs and incident reports for tracking purposes.
- Trained new lifeguards on safety procedures and protocol.
- Scanned main areas to monitor for any safety risks.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
- Conducted patrols to identify and help those in need of immediate care and assistance.
Restaurant Hostess
Tamarind
12.2021 - 03.2022
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Greeted guests pleasantly and answered menu questions.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Operated register to process payments and collect cash payment for order totals.
- Cultivated warm relationships with regular customers.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Used proper techniques to prepare food and ingredients.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Supported sales efforts by suggestively upselling food items and increasing check averages.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Greeted customers and answered inquiries regarding menu items and specials.
- Processed customer payments and balanced cash drawers.
- Monitored food quality and freshness throughout day.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Education
Honors AP - Computer Science And Programming
Chula Vista Senior High School
Chula Vista, CA05.2020
Skills
- Strong Client Relations
- Program Management
- Program Oversight
- Safety Training
- Team Collaboration
- Public Safety
- First Aid
- Team Bonding
- General Maintenance
- Customer Transactions
- Policy Management
- CPR Certified
- Physical Fitness
- Emergency Awareness
- Infant Care
- People Skills
- Breathing Exercises
- Maintaining Facilities
- Public Interaction
- Mentoring
- Recordkeeping
- Equipment Assistance
- Stocking and Replenishing
- Team Oriented
- Time Management
- Food Preparation
- Team Coordination
- Ingredients Measuring
- Cleaning and Organization
- Attention to Detail
- Sauces Mixing
- Supply Management
- Professional Attitude
- Customer Service
- Stock Rotation
- Stress Tolerance
- Good Judgment
- Good Sportsmanship Abilities
- Assessing Performance
- Decision-Making Skill
- Behavioral Segmentation
- Lower Body Strength
- Reactions Awareness
- Facility Preparation
- Game Testing
- Educational Games
- Team Supervision
- Individual Trainings
- Performance Monitoring
- Player Supervision
- Sport Performance
- Volunteer Coordination
- Evaluation Abilities
- Recreational Sports
- Social Perceptiveness
- Disciplinary Action
- Team Contribution
- Player Mentoring
- Employee Performance
- Critical Thinking
- Score Tracking
- Sports Knowledge
- Data Verification
Certification
- First Aid/CPR Certified
- C.e.r.t Certified
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Restaurant Hostess
Tamarind
12.2021 - 03.2022
Lifeguard
Club
Honors AP - Computer Science And Programming
Chula Vista Senior High School
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