Summary
Overview
Work History
Education
Skills
Websites
Certification
Security Skills And Technologies
Personal Information
Timeline
Work Availability
Work Preference
OperationsManager
Ileata Cooper

Ileata Cooper

Franklin Park,NJ

Summary

CISSP-certified IT Security Operations Analyst with 4+ years of progressive experience in cybersecurity, specializing in threat detection, incident response, and vulnerability management. Proven ability to lead security initiatives, mitigate complex risks, and enhance enterprise-wide defense strategies. Highly proficient in SIEM tools, endpoint protection, and risk assessment platforms including Splunk, CrowdStrike, Qualys, and Microsoft Defender. Actively seeking a senior-level role to drive strategic security operations and support organizational resilience against evolving cyber threats.

Overview

7
7
years of professional experience
2
2
Certification

Work History

IT Security Operations Analyst

Avolta AG - Hudson Group
East Rutherford, NJ
01.2023 - Current
  • Lead vulnerability management efforts by conducting regular Qualys scans, identifying security risks across enterprise systems, and coordinating remediation strategies with application owners
  • Proactively monitor SIEM platforms (Splunk) and infrastructure systems to detect and triage emerging threats, escalating critical incidents in line with defined response protocols
  • Utilize advanced EDR solutions (CrowdStrike Falcon, Microsoft Defender) to detect, investigate, and respond to endpoint threats across the enterprise
  • Analyze and assess security configurations for Proofpoint, CrowdStrike, Microsoft Defender, and other security technologies to ensure adherence to organizational security standards and best practices
  • Develop and enforce access control policies by monitoring user access to sensitive systems, identifying anomalies, and recommending security improvements
  • Collaborate cross-functionally with Infrastructure and Global Security teams to resolve vulnerabilities, enhance threat detection processes, and drive continuous security improvements
  • Own incident response processes for security alerts, rapidly investigating and remediating events while documenting findings for post-incident analysis
  • Track and report on vulnerability remediation progress, providing actionable metrics and risk assessments to leadership to support informed decision-making
  • Maintain continuous situational awareness of the threat landscape and advise management on trends impacting enterprise security posture

NOC I Engineer

iconectiv, LLC.
Bridgewater, NJ
04.2021 - 12.2022
  • Coordinated over 250+ change tasks with 100% MTTR compliance, ensuring thorough execution documentation and accurate CMDB updates in ServiceNow prior to closure
  • Maintained 100% MTTR compliance across 700+ system incidents and 30+ service requests by executing Event and Incident Management playbooks for timely detection, escalation, and resolution
  • Volunteered for SOC Tier 2 training, expanding security operations expertise and cross-team collaboration
  • Secured stakeholder approvals for schedule adjustments when deviations or extensions were necessary, maintaining strict adherence to change management protocols
  • Acted as Change Manager for security platforms including RedSeal and Tenable Nessus, managing deployments, regression testing, and communications to uphold security and operational stability
  • Proactively monitored production and test environments via SIEM tools (Splunk, McAfee), performing alarm correlation, log analysis, and incident escalation to minimize risk and downtime
  • Executed automated and manual pre- and post-change validations using Selenium scripts in MobaXterm and manual checks to verify system and network stability
  • Participated in Security Incident Response Plan (SIRP) exercises and crisis management activities, supporting team readiness and regulatory compliance
  • Actively monitored enterprise SIEM platforms (Splunk, McAfee) to detect, investigate, and escalate potential security incidents involving system, network, and application anomalies

Help Desk Analyst

NuWare Tech Corp
Iselin, NJ
07.2020 - 04.2021
  • Acted as the first point of contact for security-related issues including user authentication, VPN access, and MFA enrollment
  • Remotely installed, upgraded, troubleshot and repaired Windows systems and applications using Windows Remote Desktop or SolarWinds Dameware programs
  • Maintained active directory accounts, passwords, and Duo Security multifactor authentication with 100% accuracy, preventing unauthorized access
  • Spearheaded process for complete documentation of resolution efforts in support tickets, leading to a 30% reduction in repeat calls

Automation System Operator

Symbotic, Inc
Monmouth Junction, NJ
12.2018 - 01.2020
  • Led team of 35+ staff members across 3 departments while overseeing fleet of 200+ autonomous robots in an automated warehouse system to accurately induct, store, and retrieve products for daily outbound orders
  • Designed KPIs and reports to improve operational efficiency. Developed custom hourly and daily production reports using MS SQL Server Management Studio and Microsoft Excel to enable visual assessment of throughput and productivity
  • Leveraged Cygwin and Bash scripting to analyze system processes, identify time-specific events, and troubleshoot technical issues, proactively improving system monitoring and uptime.
  • Adeptly diagnosed and resolved root causes of production failures using Human-Machine Interfaces, quickly assessing and triaging system events and alarms to minimize downtime and maximize productivity
  • Commended for exceptional first response and troubleshooting abilities, contributing to the reliability and efficiency of the automated production environment

Education

BS - Computer Information Systems, Information Systems Security

DeVry University
01.2019

Skills

  • Threat Detection & Response
  • Email & Phishing Security
  • Endpoint Protection
  • Asset & Data Security
  • Risk Management & Compliance
  • Threat & Vulnerability Management
  • Malware Analysis & Defense
  • SIEM Monitoring
  • EDR Analysis
  • Security Event Triage
  • Vulnerability Scanning and Remediation
  • Phishing Detection & Mitigation
  • Splunk
  • CrowdStrike Falcon
  • Microsoft Defender
  • Qualys
  • Proofpoint

Certification

  • Certified Information Systems Security Professional (CISSP), ISC2, 2025-05-01
  • Security+ CE, COMPTIA, 2021-04-01, 2024-04-01
  • Certified Information Security Manager (CISM), ISACA, In Progress

Security Skills And Technologies

Threat Detection & Response, Email & Phishing Security, Endpoint Protection, Asset & Data Security, Risk Management & Compliance, Threat & Vulnerability Management, Malware Analysis & Defense, Splunk, CrowdStrike Falcon, Microsoft Defender, SIEM Monitoring, EDR Analysis, Security Event Triage, Qualys, Vulnerability Scanning and Remediation, Proofpoint, Phishing Detection & Mitigation

Personal Information

Title: Senior Cybersecurity Professional

Timeline

IT Security Operations Analyst

Avolta AG - Hudson Group
01.2023 - Current

NOC I Engineer

iconectiv, LLC.
04.2021 - 12.2022

Help Desk Analyst

NuWare Tech Corp
07.2020 - 04.2021

Automation System Operator

Symbotic, Inc
12.2018 - 01.2020

BS - Computer Information Systems, Information Systems Security

DeVry University

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

RemoteHybridOn-Site

Important To Me

Work from home optionCareer advancementWork-life balanceCompany CulturePersonal development programs401k matchStock Options / Equity / Profit Sharing

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