Overview
Work History
Education
Skills
Timeline
Generic

Ilenah Freet

Columbus

Overview

6
6
years of professional experience

Work History

Billing Specialist

Lyneer Staffing Solutions
11.2022 - Current


  • Ensured compliance with industry regulations by staying up-to-date on changes in billing rules and guidelines.
  • Strengthened client relationships through effective communication regarding billing issues and concerns.
  • Managed monthly billing cycles to ensure timely issuance of invoices and statements.
  • Enhanced interdepartmental communication to ensure accuracy and completeness of billing information.
  • Played key role in annual audit process by providing comprehensive billing records and explanations for variances.
  • Facilitated staff training on new billing software, enhancing team productivity and billing accuracy.
  • Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
  • Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Worked with multiple departments to check proper billing information.
  • Researched and resolved billing discrepancies to enable accurate billing.

Office Administrator

Lyneer Staffing Solutions
07.2022 - 10.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.

Service Dispatcher

Urban Express Charters
10.2021 - 04.2022


  • Ensured compliance with industry regulations by staying up-to-date on changes in billing rules and guidelines.
  • Strengthened client relationships through effective communication regarding billing issues and concerns.
  • Managed monthly billing cycles to ensure timely issuance of invoices and statements.
  • Enhanced interdepartmental communication to ensure accuracy and completeness of billing information.
  • Played key role in annual audit process by providing comprehensive billing records and explanations for variances.
  • Facilitated staff training on new billing software, enhancing team productivity and billing accuracy.
  • Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
  • Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Worked with multiple departments to check proper billing information.

Sales Representative

Urban Express Charter
10.2021 - 04.2022
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Managed portfolio of high-value accounts, ensuring they received exceptional service.

Cleaning Crew Supervisor

Arc Industries
02.2019 - 05.2020
  • Cleaning staff of Arc Industries consists of mentally disabled adults that needed extra care and patience while being monitored in order to complete their tasks.
  • Ensured timely completion of all cleaning tasks by effectively delegating responsibilities among team members and maintaining progress throughout the shift.
  • Received CPR/AED training necessary to the position qualifications.
  • Optimized team performance by conducting regular evaluations and identifying areas for improvement.

Education

Highschool Diploma -

Brunswick Highschool

Skills

  • Customer service
  • Invoice processing
  • Billing systems and software
  • Team collaboration

Timeline

Billing Specialist

Lyneer Staffing Solutions
11.2022 - Current

Office Administrator

Lyneer Staffing Solutions
07.2022 - 10.2022

Service Dispatcher

Urban Express Charters
10.2021 - 04.2022

Sales Representative

Urban Express Charter
10.2021 - 04.2022

Cleaning Crew Supervisor

Arc Industries
02.2019 - 05.2020

Highschool Diploma -

Brunswick Highschool

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Ilenah Freet