Summary
Overview
Work History
Education
Skills
Certification
Timeline
Section name
AdministrativeAssistant

Ilene Aguilar

San Antonio,TX

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Tower of the Americas
10.2023 - Current
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Assisted with tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Maintained inventory of office supplies and placed orders.
  • Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
  • Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
  • Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.

Lead Hostess

TOWER OF THE AMERICAS CHART HOUSE
04.2018 - 10.2023
  • Greet guests upon arrival in a courteous and professional manner.
  • Coordinate reservations and incoming parties to ensure proper seating assignments and server allocation.
  • Answer incoming phone calls promptly, assist with reservation bookings, and provide guests with relevant information.
  • Escort guests to their designated tables and present menus in a friendly and attentive manner.
  • Manage the efficient flow of the dining area by practicing rotation seating, anticipating table turnover, and adhering to the reservation and seating plan using OpenTable.
  • Minimizing wait times while still accommodating walk-in customers whenever possible.
  • Upheld cleanliness standards throughout the front-of-house area, contributing to the overall ambience of the establishment.

Veterinary Assistant

Broadway oaks animal hospital
03.2021 - 09.2021


  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
  • Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
  • Improved client relations through effective communication and education on pet health needs.

Hostess/Server

LA GLORIA
03.2015 - 04.2017
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Completed daily side work and opening and closing duties without fail.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.

Education

Associate's degree - Veterinary Technology

Pima medical institute
San Antonio, TX
08.2025

GED - undefined

Alamo Colleges
06.2013

High school or equivalent - undefined

Sam Houston High School
02.2013

Skills

  • Fast Typer
  • Customer Service
  • Payroll and budgeting
  • Inventory systems
  • Office equipment maintenance
  • Restaurant Experience
  • Food Service
  • Veterinary Assistant
  • Animal Handling
  • Veterinary Technician Experience
  • Data entry
  • Experience with Aloha POS terminals
  • Computer skills
  • Office administration
  • Administrative support
  • Microsoft Word
  • Time management
  • Microsoft Excel
  • File organization
  • Microsoft outlook
  • Customer and client relations
  • Computer proficiency
  • Strong problem solver
  • Scheduling
  • Invoice processing

Certification

  • Certified Veterinary Assistant August 2021 to Present
  • Food Handler Certification

Timeline

Administrative Assistant

Tower of the Americas
10.2023 - Current

Veterinary Assistant

Broadway oaks animal hospital
03.2021 - 09.2021

Lead Hostess

TOWER OF THE AMERICAS CHART HOUSE
04.2018 - 10.2023

Hostess/Server

LA GLORIA
03.2015 - 04.2017

GED - undefined

Alamo Colleges

High school or equivalent - undefined

Sam Houston High School

Associate's degree - Veterinary Technology

Pima medical institute

Section name

Authorized to work in the US for any employer

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