Ilene Hostetler
Bradenton,Florida
Summary
Hardworking and passionate Business Administrator with 7 years of experience successfully leading diverse teams through both routine and transitional business operations. Responsible manager of company finances with dedication to both organizational bottom-line and well-being of personnel. Proficient in all aspects of accounting, including accounts payable and receivable, budget administration and payroll. Proficient with experience in human resources and benefits. Quick learning and highly professional.
Overview
17
17
years of professional experience
Work History
Administrator
Community Home Health Care Services
05.2012 - 05.2024
- Oversee the day-to-day management of healthcare services direct, supervise, and evaluate the work activities of personnel, including medical and nursing staff, technical and clerical staff
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
- Organized the recruitment, hiring, and training of new personnel as needed
- Completed payroll, human resources and benefits.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Collected, validated, and distributed information to employees.
- Closely monitored accounts to post timely payments and resolve billing discrepancies.
- Collaborated closely with procurement on purchase orders to streamline approval processes while ensuring adherence to established budget guidelines.
- Improved vendor relationships through timely payments and clear communication of company policies.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Managed invoices for new materials and parts.
- Oversaw bookkeeping and accounting systems and entered data into systems accurately.
- Oversaw office accounting functions such as AP/AR and payroll to keep finances accurate and current.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Reduced payment discrepancies with thorough invoice review, analysis, and reconciliation efforts.
- Managed accurate and timely processing of over 50 invoices per month.
Office Manager
Turner Orthopedics
04.2007 - 05.2012
- Managed the day to day operations of an orthopedic office
- Supervised the office staff, including medical staff
- Updated and maintained employee and patient charts as required by federal and state guidelines
- Increased admission by 40% in first five months of employment by implementing a cross referral system with Attorneys, MRI centers and other MD’s offices
- Which helped increase our revenue which allowed us to open our own surgery center.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Created, maintained and updated filing systems for paper and electronic documents.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Controlled finances to lower costs and keep business operating within budget.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
Associate Degree -
American InterContinental University
Schaumburg, IL10.2019
Skills
- Customer Service
- Attention to Detail
- Recordkeeping and File Management
- Office Administration
- MS Office
- Documentation And Reporting
- Office Management
- Personable and Approachable
- Data Confidentiality
- Document Management
- Staff Management
- Scheduling
- Bookkeeping
- Document Control
- Employee Relations
- New Employee Training
- Personnel file management
- Employee Onboarding
- Benefits Administration
- New Hire Orientation
- Account Reconciliation
- Accounts Payable Software
- Credit Card Reconciliation
- Accounts payable expertise
- Bank Reconciliation
- Payment Scheduling
- Payroll Processing
- GAAP principles
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrator
Community Home Health Care Services
05.2012 - 05.2024
Office Manager
Turner Orthopedics
04.2007 - 05.2012
Associate Degree -
American InterContinental University
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