Ilene Mora
San Bernardino,CA
Summary
Creative student pursuing Bachelor degree in Communication Studies with practical experience in film industry. Knowledgeable about managing deliveries, promoting projects and coordinating scripts. Excellent research, time management and multitasking abilities.
Overview
6
6
years of professional experience
Work History
LINE COOK
CINEMARK BISTRO RENAISSANCE MARKETPLACE AND XD
09.2021 - 11.2023
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Monitored food quality and presentation to maintain high standards.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Trained new kitchen staff on food safety, preparation and cooking techniques.
RECEPTIONIST
WELLNESS & INJURY CENTER
08.2020 - 11.2020
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
- Confirmed appointments, communicated with clients, and updated client records.
MERCHANDISE CLERK
STATER BROS
11.2017 - 11.2020
- Enhanced customer satisfaction by providing exceptional service and accurate product information.
- Demonstrated adaptability by working across multiple departments as needed to meet store needs.
- Contributed to departmental goals by executing daily tasks efficiently while adhering to company policies and procedures.
- Provided support during peak business hours, contributing to overall team success and customer satisfaction levels.
- Maintained a clean, organized work environment to facilitate efficient operations and positive shopping experiences.
- Built lasting relationships with repeat customers, fostering an atmosphere of trust and loyalty within the store community.
Education
Bachelor of Arts - Communications
CAL STATE UNIVERSITY, SAN BERNARDINO
San Bernardino, CA05.2024
High School Diploma -
CAJON HIGH SCHOOL
San Bernardino, CA01.2017
Skills
- Inventory Management
- Customer Service
- Active Listener
- Time Management
- Analytical Thinking
- Relationship Building
- Leadership and Decision Making
- Prioritization and Organization
- Teamwork abilities
- Stress management
Hobbies and Interests
- Baking
- Reading
- Freelance photography
Timeline
LINE COOK
CINEMARK BISTRO RENAISSANCE MARKETPLACE AND XD
09.2021 - 11.2023
RECEPTIONIST
WELLNESS & INJURY CENTER
08.2020 - 11.2020
MERCHANDISE CLERK
STATER BROS
11.2017 - 11.2020
Bachelor of Arts - Communications
CAL STATE UNIVERSITY, SAN BERNARDINO
High School Diploma -
CAJON HIGH SCHOOL
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