Dedicated patient service representative professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
20
20
years of professional experience
Work History
Medical Receptionist
San Fernando Valley Vascular Group
Tarzana, California
04.2022 - 07.2022
Adhered to strict HIPAA guidelines to protect patient privacy.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Managed multi-line phone system and pleasantly greeted patients.
Helped patients complete necessary medical forms and documentation.
Maintained current and accurate medical records for patients.
Organized paperwork such as charts and reports for office and patient needs.
Checked patient insurance, demographic and health history to keep information current.
Patient Service Representative
Urology And Associates
Beverly Hills, CA
08.2021 - 11.2021
Assisted patients in filling out check-in and payment paperwork.
Took copayments and compiled daily financial records.
Used epic to schedule appointments.
Balanced deposits and credit card payments each day.
Scheduled appointments
Answering phones and taking messages
Medical Receptionist
Kaiser Permanente Hospital
Woodland Hills, CA
05.2002 - 02.2015
Adhered to strict HIPAA guidelines to protect patient privacy.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Managed multi-line phone system and pleasantly greeted patients.
Helped patients complete necessary medical forms and documentation.
Checked patient insurance, demographic and health history to keep information current.
Transcribed phone messages and relayed to appropriate personnel.