Ilene Persky
North Hollywood,CA
Summary
Dedicated patient service representative professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
20
20
years of professional experience
Work History
Medical Receptionist
San Fernando Valley Vascular Group
Tarzana, California
04.2022 - 07.2022
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Maintained current and accurate medical records for patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Checked patient insurance, demographic and health history to keep information current.
Patient Service Representative
Urology And Associates
Beverly Hills, CA
08.2021 - 11.2021
- Assisted patients in filling out check-in and payment paperwork.
- Took copayments and compiled daily financial records.
- Used epic to schedule appointments.
- Balanced deposits and credit card payments each day.
- Scheduled appointments
- Answering phones and taking messages
Medical Receptionist
Kaiser Permanente Hospital
Woodland Hills, CA
05.2002 - 02.2015
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic and health history to keep information current.
- Transcribed phone messages and relayed to appropriate personnel.
Education
High School Diploma -
North Hollywood High School
North Hollywood, CA06.1979
Skills
- HIPAA Guidelines
- eClinical and Epic software
- Microsoft Word, Outlook, Google and Excel
- Medical Terminology Knowledge
- Insurance verification
- Handling Referrals
- Scanning Documention
Timeline
Medical Receptionist
San Fernando Valley Vascular Group
04.2022 - 07.2022
Patient Service Representative
Urology And Associates
08.2021 - 11.2021
Medical Receptionist
Kaiser Permanente Hospital
05.2002 - 02.2015
High School Diploma -
North Hollywood High School
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