Ilene Ramirez
Madera,CA
Summary
Motivated professional skilled in enhancing customer satisfaction through effective communication and collaboration. Demonstrated ability to manage multiple tasks while ensuring accurate cash handling and compliance with operational guidelines. Adaptable and reliable in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Retail Cashier
Table Mountain Casino Inc.
Friant, California
04.2024 - 03.2025
- Processed customer transactions accurately and efficiently at Table Mountain Casino Inc.
- Collaborated with team members to enhance checkout processes during peak hours, improving customer flow.
- Managed multiple tasks simultaneously to maintain high standards of customer service.
- Adhered to company policies on payment methods, discounts, and refunds to ensure compliance and accuracy.
Material Handler
Star Finishes Powder Coating
Madera, CA
09.2021 - 03.2024
- Ensured compliance with safety regulations while operating material handling equipment.
- Prepared parts for coating while adhering to best practices for powder coating application.
- Supported physical inventories by accurately counting parts, ensuring inventory integrity.
Cashier and Fryer
Jack in the Box
Madera, CA
03.2021 - 09.2021
- Provided exceptional customer service by actively listening and engaging with patrons.
- Operated cash register efficiently and accurately, processed payments by cash, credit card, gift card or automatic debit.
- Packaged menu items into bags or trays and placed drink orders into carriers to prepare food for customers.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Education
High School Diploma -
Madera High School
Madera, CA06-2021
Some College (No Degree) - Computer And Information Sciences
Fresno City College
Fresno, CASome College (No Degree) - Computer Information Systems
Madera Community College
Madera, CASkills
- Customer Service Excellence
- Positive Attitude
- Teamwork and Collaboration
- Communication skills
- Problem solving
- Cash handling
- Material handling
- Food safety
Languages
- English
- Spanish
Timeline
Retail Cashier
Table Mountain Casino Inc.
04.2024 - 03.2025
Material Handler
Star Finishes Powder Coating
09.2021 - 03.2024
Cashier and Fryer
Jack in the Box
03.2021 - 09.2021
High School Diploma -
Madera High School
Some College (No Degree) - Computer And Information Sciences
Fresno City College
Some College (No Degree) - Computer Information Systems
Madera Community College