Ilene Reyes
4305 NW 55th St,FL
Summary
Supervisor with proven expertise at QRA Roofing LLC, excelling in construction supervision and effective communication. Enhanced project efficiency through streamlined workflows and proactive issue resolution, ensuring timely project completion. Skilled in employee training, fostering a safe and productive work environment while maintaining high client satisfaction.
Experienced with coordinating jobsite activities and managing teams. Utilizes strong problem-solving abilities to address on-site challenges effectively. Track record of maintaining quality control and ensuring adherence to safety protocols.
Enthusiastic individual experienced in resolving conflicts and issues with exceptional skill and poise. Offering engaging and pleasant personality with expertise ensuring projects meet safety regulations, policies and procedures.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
4
4
years of professional experience
Work History
Jobsite Foreman
QRA Roofing LLC
Fort Lauderdale, FL
02.2025 - Current
- Supervised daily operations on job sites, ensuring adherence to safety protocols and regulations.
- Coordinated material deliveries, optimizing workflow and minimizing downtime during projects.
- Conducted regular inspections of work quality, ensuring compliance with project specifications and standards.
- Resolved on-site issues promptly, maintaining project timelines and client satisfaction levels.
- Improved project efficiency by streamlining communication between team members and departments.
- Streamlined workflow processes for increased efficiency in daily operations on the jobsite.
- Coordinated efforts between multiple crews working concurrently on different aspects of a project while maintaining open channels of communication across the entire operation.
- Fostered a positive work environment by addressing employee concerns promptly and professionally.
- Served as a primary point of contact between management teams off-site and workers on the ground, ensuring seamless communication of essential project information in realtime.
- Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
- Prepared and submitted reports on job progress and safety conditions to upper management.
- Directed projects according to schedule and quality demands.
- Assisted in recruiting and hiring new construction and extraction workers.
Office Manager
QRA Roofing LLC
Fort Lauderdale, FL
02.2025 - Current
- Managed office communications, ensuring timely responses and maintaining professional relationships with clients.
- Organized and maintained accurate records of project documentation and client files.
- Coordinated scheduling for roofing projects, optimizing workflow and resource allocation.
- Developed office procedures to enhance operational efficiency and streamline daily tasks.
- Implemented inventory management systems to track supplies and reduce overhead costs.
- Assisted in budgeting processes, monitoring expenses, and reporting financial discrepancies.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Improved team morale and cohesion with regular team-building activities and open communication channels.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Enhanced communication within office by implementing centralized digital messaging platform.
- Monitored front areas so that questions could be promptly addressed.
Shift Supervisor
Starbucks
Boca Raton, FL
10.2021 - 02.2024
- Supervised daily operations to ensure efficient workflow and high-quality customer service.
- Trained and mentored new baristas, enhancing team performance and service delivery.
- Implemented inventory management processes, reducing waste and improving product availability.
- Monitored staff adherence to safety protocols, promoting a safe work environment for all employees.
- Resolved customer complaints effectively, fostering positive relationships and loyalty.
- Analyzed sales data to identify trends, informing strategic decisions on promotions and product offerings.
- Led team meetings focused on performance improvement and sharing best practices among staff.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Helped store management meet standards of service and quality in daily operations.
Education
High School Diploma -
Deerfield Beach High School
Deerfield Beach, FL06.2020
Skills
- Construction supervision
- Task delegation
- Environmental awareness
- Concrete work
- OSHA regulations
- Teamwork and collaboration
- Customer service
- Time management
- Attention to detail
- Multitasking and organization
- Workplace safety
- Planning and scheduling
- Effective communication
- Crew leadership
- Job site safety
- Heavy lifting
- Work Planning and Prioritization
- Employee training
- Project leadership
- Crew supervision
- Daily reporting
- Material ordering
Timeline
Jobsite Foreman
QRA Roofing LLC
02.2025 - Current
Office Manager
QRA Roofing LLC
02.2025 - Current
Shift Supervisor
Starbucks
10.2021 - 02.2024
High School Diploma -
Deerfield Beach High School