Ilene Yepez

• ● Scanning
  ● Greeting people
  ● Filing/sorting
  ● transaction desk
  ● Mange America/Nexus
  ● helping residents as needed
  ● Dispatch worker order
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Maintained inventory of office supplies and placed orders.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

*call in patients
* get patients ready for doctor
*using AR, NCT,VAS,OPTOMAP
*receive glasses , and read them
*call patients (ready to pick up glasses)
*filing files

*Managed shift

*supervised shift making sure everything is running
smoothly.
*reviewed customer feedback
*Maintained compliance with company
requirements.
*Help one another
*work as a team

• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.