Ilene S. Thomas
Round Rock,AZ
Summary
Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients. Experienced professional with background in dental practice management. Offers expertise in sterilization procedures, infection control and oral health care.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Basic Dental Assistant
Fort Defiance Indian Hospital
01.2023 - Current
- Place restorative fillings (amalgam and composite fillings) Training in Perio and scaling patient teeth.
- Knowledge in Dentrix and digital x-rays.
- Enhanced patient comfort by providing gentle and thorough dental cleanings.
- Streamlined appointment scheduling for increased efficiency and reduced wait times.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Collaborated with the dental team to develop customized treatment plans for individual patients.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Aided in the development of staff training materials, fostering a cohesive team environment focused on continuous improvement.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Promoted ongoing professional development by attending industry conferences, seminars, workshops.
- Implemented educational programs within the practice that emphasized preventative care strategies for patients.
- Served as a liaison between the dentist''s office and local schools/community organizations creating awareness about oral healthcare.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Explained treatment procedures and instructed patients on home care guidelines.
- Sterilized rooms and prepped equipment and instruments for procedures daily.
- Prepared patient x-rays and images for dentist review.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Took dental images following strict patient protection rules, applying lead aprons.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
- Prepared and sterilized instruments and materials for use by dentists.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, denture steps, casts and impressions.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Designed dental report card to explain patient dental health status and treatment plans.
Accounting Clerk
Chinle Chapter Government
10.2020 - 07.2021
- Processed both outgoing and incoming payments and invoices.
- Supported clerical and administrative needs of senior department staff.
- Reconciled company credit cards, expense accounts and other expenses and financial records.
- Entered invoices into account software, updated accounts and identified aging balanced ready for collections activities.
Office Aide
Round Rock Chapter Government
10.2019 - 05.2020
- One Chapter House Rd Unit #10 (928)787-2510 40 hours weekly.
- Greeted visitors or callers daily to handle questions or direct to appropriate staff.
- Documented and routed business correspondence to manage office paperwork.
- Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
- Collected payments, issued receipts and updated accounts to reflect new balances.
Food Service Worker
Round Rock Senior Center
01.2019 - 04.2019
- Set up and operated daily food menu for Community Senior Citizens.
- Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
- Prepared hot food trays for delivery to Senior Citizens.
- Maintained cleanliness, neatness and organization of customer areas.
- Answered customers' questions and addressed problems and complaints in person and via phone.
Dental Assistant
Mobile Smiles Movement
10.2013 - 10.2016
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Laid out dental instruments and equipment before procedures.
- Educated patients on treatment procedures and post-procedure home care.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
- Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
- Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.
- Escorted patients to exam rooms while making friendly conversation to prepare for cleanings and procedures.
- Assisted dentists in permanent and temporary restorative procedures, applied dental fillings, placed temporary crowns and seated permanent crowns.
- Managed use, cleaning, sterilization and storage of instruments according to American Dental Association standards.
Dental Assistant
Western Dental 5929 W. Glendale Ave
06.2010 - 10.2011
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
- Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
- Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.
- Managed use, cleaning, sterilization and storage of instruments according to American Dental Association standards.
Lead Dental Assistant
Aspen Dental 7708 W. Bell
08.2008 - 05.2010
- Trained and mentored coworkers to build and strengthen team.
- Communicated regularly with supervisors to update on status.
- Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
- Greeted clients, assisting operations by performing entrance interview tasks to determine need.
- Managed phone calls from clients during executives' absences and delivered informative answers to questions.
- Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
Voucher Clerk
Chinle IHS
05.2006 - 08.2006
- 86501 Work Force Development (928)674-7001.
- Documented and routed business correspondence to manage office paperwork.
- Observed deadlines, enabling timely completion of tasks.
- Supported office clerical functions using word processing and other software, email and office machines.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
- Filed documents according to alphanumeric system to promote ease of use and optimal team productivity.
Education
Apollo College Dental Assistant
Mesa, Az.06.2008
Dine College Health Occupations
01.2005
Mesa Community College General
Mesa, AZ01.2000
Skills
- Computer Literate
- Team collaboration
- Restorative procedures
- Exam room setups
- Patient schedule management
- Treatment room setup
- Disinfecting rooms and equipment
- Knowledgeable in Microsoft 365, Windows 11 & Excel
- Equipment Sterilization
- Patient Education
- Sanitation Protocols
- Electronic Charting
- Restorative Procedures
- Dental Radiography
- Knowledgeable in Dentrix and RPMS
- Treatment Room Setup
- Treatment Room Breakdown
- Sterilization Techniques
- Local Anesthetic Proficiency
- Restorative Dentistry
- Oral Surgery
- Patient Scheduling
- Customer Service Orientation
- Oral Hygiene Education
- OSHA Regulations Knowledge
- Cross-Training Capabilities
- CPR Certification
- Digital X-Ray Proficiency
- Infection Control Procedures
- HIPAA Compliance Understanding
- Restorative Dentistry Support
- Oral Surgery Assistance
- Instrument Sterilization Techniques
- Autoclave Operation
- CPR/AED
- Sealant Application
Certification
- CPR & AED certified
- Fire Safety Training
- Relias Training different areas of infection control
- Telephone and Appointments
- Business Correspondence
- Defensive Driving Training
- Basic Office Automation
- License Az State Radiology Certified
- IHS Basic Restorative Training
- Perio Training & IHS Certified
- Customer Service Training
Timeline
Basic Dental Assistant
Fort Defiance Indian Hospital
01.2023 - Current
Accounting Clerk
Chinle Chapter Government
10.2020 - 07.2021
Office Aide
Round Rock Chapter Government
10.2019 - 05.2020
Food Service Worker
Round Rock Senior Center
01.2019 - 04.2019
Dental Assistant
Mobile Smiles Movement
10.2013 - 10.2016
Dental Assistant
Western Dental 5929 W. Glendale Ave
06.2010 - 10.2011
Lead Dental Assistant
Aspen Dental 7708 W. Bell
08.2008 - 05.2010
Voucher Clerk
Chinle IHS
05.2006 - 08.2006
Apollo College Dental Assistant
Dine College Health Occupations
Mesa Community College General
- CPR & AED certified
- Fire Safety Training
- Relias Training different areas of infection control
- Telephone and Appointments
- Business Correspondence
- Defensive Driving Training
- Basic Office Automation
- License Az State Radiology Certified
- IHS Basic Restorative Training
- Perio Training & IHS Certified
- Customer Service Training
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