Ileny Reyes
Somerset
Summary
Driven and resourceful administrative professional 10+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Secretary I
Rutgers, Robert Wood Johnson Medical School
01.2018 - Current
- Oversee day-to-day operations to maintain a smooth workflow within the Division
- In charge of ordering office supplies and making sure supplies are up to date
- Answer phones and triage all calls for the Division
- Maintaining outlook calendars for all meetings and interviews
- Arrange zoom meetings and conference calls
- Submitting faculty and staff reimbursements for travel and expenses
- Maintaining a record of faculty’s accounts and projects for expenditures
- Submitting Purchase orders and processing payments for orders and vendors in Marketplace
- Responsible for submitting invites for new vendors in the Marketplace
- Submitting IT tickets, cell phone orders, maintenance orders, surplus orders, and RU ware orders
- Responsible to submit CAMS requests for faculty and staff
- Prepare various correspondence and reports including maintaining CV and other academic paperwork for faculty
- In charge of renewing applications for hospital reappointment privileges, licenses, and certifications for providers
- Process J1, H1B visas for faculty
- Revise and submit letters of recommendation for medical students
- Maintaining up to date balances for attendings and staff timesheets and accrual balances
- Manage QGenda RWJH hospital clinical schedule system
- Finalizing ICU calendar for on call day, night and weekend Faculty and Fellows
- Assist with the hiring process for new Faculty and staff from initial paperwork to completion of required training
- Assist with faculty and staff recruitment through ROCS
- Coordinate interviews and itinerary for applicants
- Submit electronic and emergency Ad hoc forms for faculty and fellows
- Keep the Division’s directory and online website up to date.
Clinic Services Representative I
Rutgers Biomedical and Health Sciences
01.2011 - 01.2017
- Greet patients and visitors
- Monitoring patient flow, making sure patients are checked in and checked out in a timely manner
- Registering new patients, distributing consents, HIPPA, financial, and insurance paperwork
- Updating patient’s charts with any changes of demographics, insurances or any other information required
- Answering phones and providing high levels of customer service
- Scheduling appointments for established and new patients
- Master scheduler, in charge of orchestrating all physicians and nurse’s schedules
- Providing administrative assistant to the clinic administrator and the director as needed
- Completing providers requests through emails, such as opening and closing provider schedules upon request
- Key holder, opening and closing the office daily
- Responsible for ordering office supplies and maintaining an inventory log
- Create and mail invoices, assort all incoming mail and payments
- Generating daily reports for office use
- Contacting insurance companies for breakdowns and eligibilities
- Monitoring patient’s insurance coverages and eligibility, following up with claims, denied claims and unpaid claims
- Billing duties such as collecting and posting payments on medical encounters and on previous balances, opening and closing daily batches, organizing receipts, checks and cash for bank deposits
- Collection duties such as contacting patients with past due balances, following up with insurances for incomplete payments
- Revising and rebilling all medical and dental codes in corresponding systems at the end of the day.
Education
Middlesex County College
Edison, NJ2010
Skills
- Fluent in verbal and written skills in English and Spanish
- Experienced in Billing/Medical coding
- Microsoft Office: Excel, Word, Outlook, and PowerPoint
- Clinical and Billing programs: EPIC, EMR, IDX Centricity, Patient keeper, Sunrise Clinical Manager, Dentrix, Axium
- Affordable Care Act/NJ Family Care applicator
- Teamwork / leadership skills
Certification
- Certified Application Counselor
- Affordable Care Act NJ Family Care
Timeline
Secretary I
Rutgers, Robert Wood Johnson Medical School
01.2018 - Current
Clinic Services Representative I
Rutgers Biomedical and Health Sciences
01.2011 - 01.2017
Middlesex County College
- Certified Application Counselor
- Affordable Care Act NJ Family Care
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