Ilexia Luna
Browns Valley,CA
Summary
Experienced customer service employee dedicated to consumer support and efficiency. With a background in cash handling and communicative strategies I strive for positive work environments, conflict resolution and customer satisfaction.
Overview
2
2
years of professional experience
Work History
KFC Team Member
KFC Restaurant
Nevada City, California
12.2024 - 09.2026
- Maintained cleanliness of work areas, including kitchen and dining spaces.
- Assisted customers with orders, ensuring friendly and efficient service.
- Collaborated with team members to meet high-volume service demands.
- Followed food safety guidelines to ensure product quality and safety.
- Stocked supplies and ingredients to maintain smooth operations throughout shifts.
- Handled cash and processed transactions accurately at the register.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
Education
Associate of Arts - Communications
Sierra College
Grass Valley, CA05-2026
High School Diploma -
Nevada Union High School
Grass Valley, CA06-2024
Bachelor of Arts - Communication Studies
Sacramento State University
Sacramento, CA08-2026
Skills
- Patient relations
- Cash handling/Transaction processing
- Phone support
- Inventory organization
- Efficient multitasking
- Team collaboration
- Time management
- Conflict resolution
- Effective communication
- Product knowledge
Timeline
KFC Team Member
KFC Restaurant
12.2024 - 09.2026
Associate of Arts - Communications
Sierra College
High School Diploma -
Nevada Union High School
Bachelor of Arts - Communication Studies
Sacramento State University