Ilhaan Abdulle
Fridley,MN
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist
Presbyterian Homes And Service
2023.01 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Receptionist
Wicare Homecare
2020.04 - 2022.08
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Managed multiple tasks and met time-sensitive deadlines.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Operated multi-line telephone system to answer and direct high volume of calls.
Education
Bachelor of Arts - Political Science
University of Minnesota - Twin Cities
Minneapolis, MN05.2024
Skills
- Project Coordination
- Clerical Support
- File Management
- Technical Support
- Administrative Support
- Customer/Client Relations
- Business Operations Understanding
- Time Management
Certification
- CPR certification Training - 1 month
Languages
English
Native or Bilingual
Somali
Native or Bilingual
French
Limited Working
Arabic
Limited Working
Sign Language
Elementary
Timeline
Receptionist
Presbyterian Homes And Service
2023.01 - Current
Receptionist
Wicare Homecare
2020.04 - 2022.08
Bachelor of Arts - Political Science
University of Minnesota - Twin Cities
- CPR certification Training - 1 month
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