Ilham Sabil
Norwood,MA
Summary
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
8
8
years of professional experience
Work History
Customer Service Cashier
WALTHAM INDIA MARKET
Waltham, MA
08.2018 - 04.2020
- Processed customer payments quickly and returned exact change and receipts.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Built and maintained productive relationships with employees.
- Resolved customer complaints in a professional manner.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Collected credit card and cash payments to complete transactions for customer orders.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Salesperson
BABY PALACE
NAIROBI
01.2012 - 07.2018
- Monitored inventory levels and placed orders as needed.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Prepared and delivered appropriate presentations on products and services.
- Advised customers on the latest product features and benefits.
- Resolved customer complaints promptly and efficiently.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Educated customers about products and services offered by the company.
- Collaborated with team members to develop effective sales plans.
Education
ARYA GIRLS SECONDARY SCHOOL
NAIROBI11-2011
Skills
- Order coordination
- Drawer management
- Check processing
- Customer satisfaction
- Customer service
- Quality assurance
Timeline
Customer Service Cashier
WALTHAM INDIA MARKET
08.2018 - 04.2020
Salesperson
BABY PALACE
01.2012 - 07.2018
ARYA GIRLS SECONDARY SCHOOL
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