Ilhana Bakalovic
Utica,NY
Summary
Professional worker with strong focus on delivering high standards and achieving results. Proven ability to adapt to changing needs while maintaining reliability and team collaboration. Skilled in patient service, problem-solving, and maintaining clean, organized environment. Known for positive attitude and effective communication with both patients and team members.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Household attendant
Masonic Care Community
Utica, NY
11.2023 - Current
- Assisted elderly residents with daily living activities including helping them get dressed, hair and nail grooming, and any help they may have needed during meal times, ensuring comfort and dignity at all times
- Maintained clean and organized resident rooms by making beds, doing light laundry, and supporting overall household upkeep
- Provided emotional support and companionship to residents, fostering a warm and caring environment
- Communicated effectively with nursing staff to report changes in residents’ conditions and ensure quality care
- Supported residents’ participation in recreational and therapeutic activities to promote mental and emotional wellness
Education
Nursing Student - Nursing
Mohawk Valley Community College
Utica, NY05-2028
Associate of Science - Health Science
Mohawk Valley Community College
Utica, NY12-2026
High school diploma -
Thomas R Proctor High School
Utica, NY06-2025
Skills
- Ability to follow instructions
- Attention to detail
- First aid
- Organizational skills
- Reliability and punctuality
- Strong work ethic
Certification
- Basic First Aid certificate, Any valid issuer for CA
- Driver's License
Languages
English
Bosnian
Croatian
Montenegrin
Timeline
Household attendant
Masonic Care Community
11.2023 - Current
Nursing Student - Nursing
Mohawk Valley Community College
Associate of Science - Health Science
Mohawk Valley Community College
High school diploma -
Thomas R Proctor High School