Iliana Amaya
San Diego,CA
Summary
Dynamic Beauty Salon Owner with a proven track record at Beauty Addict Studio, elevating client satisfaction and boosting revenue through innovative marketing and cross-promotional partnerships. Excelled in staff management and customer service, enhancing salon's reputation and operational efficiency. Achieved over $15,000 in training sales, showcasing exceptional organizational and communication skills.
Overview
4
4
years of professional experience
Work History
Beauty Salon Owner
Beauty Addict Studio
San Diego, CA
02.2021 - Current
- Developed a loyal client base by consistently delivering high-quality services and fostering positive relationships with customers.
- Implemented stringent hygiene and safety protocols to maintain a clean, safe environment for both clients and employees.
- Maintained compliance with all local, state, and federal regulations governing the operation of beauty salons to ensure continued licensure and avoid potential fines or penalties.
- Increased client satisfaction by providing personalized beauty consultations and recommending suitable products and services.
- Boosted salon revenue through effective marketing strategies, including social media promotion and targeted advertising campaigns.
- Collaborated with local businesses to create cross-promotional partnerships that benefited both parties involved while increasing visibility within the community.
- Trained new team members on salon procedures, product knowledge, and customer service best practices to ensure consistent quality across all services.
- Enhanced overall salon aesthetics by overseeing regular interior updates, creating a welcoming atmosphere for clients.
- Brought in a revenue of over $15,000 in a year in training/courses sales
- Customer service skills to ensure my clients a great service experience.
Education
Diploma -
Vista High School
Vista, CA06.2016
Skills
- Salon hygiene maintenance
- Staff Management
- Employee Training
- Health and safety
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
- Problem-solving abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Active Listening
- Effective Communication
- Decision-Making
- Relationship Building
- Analytical Thinking
- Professionalism
- Social Media Marketing
- Time management abilities
- Adaptability
- Product Sales
- Organizing and Preparing Meetings
- Trend Analysis
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Beauty Salon Owner
Beauty Addict Studio
02.2021 - Current
Diploma -
Vista High School