Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Iliana Balderas

East Brunswick,NJ

Summary

Proven leader in kitchen efficiency and customer satisfaction, I significantly enhanced operations at Chipotle Grill by implementing time-saving techniques and fostering a culture of sustainability. Expert in food safety compliance and possessing a dedicated work ethic, I excel in streamlining processes and leading teams to exceed productivity goals while maintaining high-quality standards.

Overview

3
3
years of professional experience

Work History

Kitchen Leader

Chipotle Grill
05.2022 - 04.2024
  • Enhanced kitchen efficiency by streamlining processes and implementing time-saving techniques.
  • Coordinated with other kitchen leaders to establish standard operating procedures that maximized productivity without sacrificing quality.
  • Assisted in creating daily specials based on available ingredients for maximum profit margins.
  • Demonstrated commitment to sustainability by incorporating locally-sourced ingredients and eco-friendly practices within the kitchen operations.
  • Reduced food waste through diligent inventory management and proper food storage practices.
  • Streamlined plating process for faster service while maintaining high standards for dish presentation.
  • Trained new staff members on kitchen procedures, policies, and equipment usage, fostering a well-prepared team.
  • Maintained a clean and organized kitchen environment, ensuring compliance with health and safety regulations
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Followed recipes and chef instructions to prepare food correctly.
  • Unloaded food deliveries and stored items in proper locations for easy access.
  • Learned other teammates' work tasks to train as backup.
  • Cleaned and maintained work areas, equipment and utensils.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Stocked and rotated food items according to expiration dates.
  • Assisted in setting up and breaking down kitchen stations.

Digital Shopper

Walmart
12.2020 - 01.2022
  • Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
  • Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
  • Tracked substitutions and informed customers of changes.
  • Analyzed customer behavior data to create personalized recommendations, leading to more effective upselling and cross-selling opportunities.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Worked productively with customers to meet order requirements and service expectations.

Education

High School Diploma -

South River High School
South River, NJ
06.2022

Skills

  • Kitchen Organization
  • Sanitation Standards
  • Food presentation
  • Food Safety Compliance
  • Waste Reduction
  • Positive Attitude
  • Kitchen Cleaning and Maintenance
  • Dedicated Work Ethic
  • Cleaning and sanitation
  • Knife Skills
  • Food Preparation
  • Food safety knowledge
  • Workplace Health and Safety
  • Heavy Lifting
  • Equipment Cleaning
  • Cooking techniques
  • Cooking
  • Sanitation and Sterilization Procedures
  • Supply Restocking
  • Food Delivery
  • Customer Service
  • Workplace Safety
  • Team Leadership
  • Grilling
  • Food Handler Certification

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Kitchen Leader

Chipotle Grill
05.2022 - 04.2024

Digital Shopper

Walmart
12.2020 - 01.2022

High School Diploma -

South River High School

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Iliana Balderas