Iliana Hernandez
Lincoln,CA
Summary
Medical Billing Specialist with over 7 years experience working in urgent care. Skilled in multiple areas such as Employer Paid services, workers comp, billing customer service, and Medical Records. Seeking a position that utilizes my multitasking skills, dependability and my ability to adapt to new needs and policies.
Overview
13
13
years of professional experience
Work History
Medical Billing Lead
Carbon Health Technologies
05.2021 - Current
- Resolved billing problems through successful communication with insurance providers, Employers, and patients.
- Handled claim problems with good investigation skills and analytical approach to tracing and resolving various issues.
- Prepared itemized statements and invoices showing amounts due and services rendered.
- Entered new claims information on computer system, inputting concise yet sufficient file documentation.
- Communicated with insurance brokers to obtain information necessary for processing claims.
Workers' Compensation Specialist/Employer Paid Services Specialist/Custodian of Medical Records
MED7 Urgent Care
08.2015 - Current
- Resolved billing problems through successful communication with insurance providers, Employers, and patients
- Handled claim problems with good investigation skills and analytical approach to tracing and resolving various issues
- Prepared itemized statements and invoices showing amounts due and services rendered
- Entered new claims information on computer system, inputting concise yet sufficient file documentation
- Communicated with insurance brokers to obtain information necessary for processing claims
- Assisted with tasks and work duties during slow periods to maintain team productivity
- Completed all tasks promptly and with minimal oversight
- Processed requests for information and released information to persons or agencies according to regulations
- Prepared and completed all records requests within time restrictions
Customer Service Representative
Teledirect
04.2014 - 04.2015
Office Manager/Receptionist
Welshons Chiropractic
07.2011 - 10.2013
Education
Associate in Applied Science Degree - Medical Assisting
Heald College
Roseville, CA07.2011
Skills
- Bilingual Spanish & English
- Medical Records Management
- Insurance eligibility
- Patient inquiries
- Insurance billing
- Task prioritization
- Multitasking
- Critical thinking
- Data entry
- Proficient in Google Suite & other Software
Timeline
Medical Billing Lead
Carbon Health Technologies
05.2021 - Current
Workers' Compensation Specialist/Employer Paid Services Specialist/Custodian of Medical Records
MED7 Urgent Care
08.2015 - Current
Customer Service Representative
Teledirect
04.2014 - 04.2015
Office Manager/Receptionist
Welshons Chiropractic
07.2011 - 10.2013
Associate in Applied Science Degree - Medical Assisting
Heald College
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