Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Iliana Hernandez

Paramount,CA

Summary

Professional and reliable logistics worker with strong track record in handling packages efficiently and safely. Skilled in operating various equipment, maintaining accurate records, and ensuring timely deliveries. Strong focus on collaboration and adaptability, consistently meeting operational goals and contributing to team success. Known for dependability, problem-solving abilities, and effective communication in high-pressure environments.

Overview

6
6
years of professional experience

Work History

Package Handler/Call Center Representative

Fedex Express
08.2023 - Current
  • Handles the movement of documents, packages, and dangerous goods in a safe and efficient manner through scanning and or loading methods
  • Able to lift 50 lbs and maneuver packages in enclosed spaces and stack above head and shoulder level
  • Followed safety regulations to maintain safe work environment.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Handle customer inquiries and complaints, process orders, and escalations.

Selected Participant

California State University, Long Beach Upward Bound
05.2019 - 06.2021
  • One of 30 students selected to participate in a college-bound program as a first generation/ low-income student
  • Commits to participating in bi-weekly college prep course throughout the academic year
  • Effectively helps in the recruitment process of the program
  • Effectively communicates with Educational Coach for academic and professional support
  • Participated in a Virtual six-week-long 2020 Summer program that developed leadership, communication, social, and academic skills

Treasurer

Paramount High School
09.2018 - 06.2021
  • Commits to over 50 hours of service to various volunteer events: Street clean-up: prepares meals for Ronald McDonald House of Charities
  • Fundraises for Lion’s Club to provide scholarships to seniors and donate money to various charities
  • Efficiently maintains count and collects money from student dues and other fundraisers hosted

Education

High School Diploma -

Paramount High School
Paramount, CA
06.2021

Skills

  • Microsoft Office
  • Word
  • Excel
  • Powerpoint
  • Outlook
  • Typing
  • English
  • Spanish

Languages

Spanish
Native or Bilingual

Timeline

Package Handler/Call Center Representative

Fedex Express
08.2023 - Current

Selected Participant

California State University, Long Beach Upward Bound
05.2019 - 06.2021

Treasurer

Paramount High School
09.2018 - 06.2021

High School Diploma -

Paramount High School

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Iliana Hernandez