Summary
Work History
Education
Skills
school
Timeline
Generic

Iliana Herrera

El Paso,TX

Summary

Driven professional with a proven track record at Lids Outlet (Eric), enhancing customer satisfaction and streamlining store operations. Excelled in resolving complaints and boosting sales through strategic support. Skilled in cash handling and health and safety compliance, with a strong foundation in patient, understanding customer service. Demonstrates exceptional ability in both customer satisfaction.

Work History

Lids Outlet

Eric
09.2024 - Current

my job was basically a customer service job i basically did check out and talked to people

  • Improved customer satisfaction by addressing and resolving complaints promptly and professionally.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed and resolved strategy issues to support sales management and guide business direction.

Education

High School Diploma -

Ysleta Highschool
El Paso, TX
05.2024

Skills

  • Customer Satisfaction
  • Store operations
  • Health and safety compliance
  • Cash Handling Accuracy
  • child care
  • patient
  • understanding

school

i do school online i kinda just focus on that right now, I wanna be a teacher that's what I'm studying for. i wanna graduate college so I try really hard on school

Timeline

Lids Outlet

Eric
09.2024 - Current

High School Diploma -

Ysleta Highschool
Iliana Herrera