Iliana Martinez
Austin,TX
Summary
Highly motivated and committed Certified Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to be an asset to help achieve company goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Neurology Solutions Consultants
01.2022 - Current
- Proficient in Athena Health EMR, telehealth appointments, room patients, clean rooms, stock rooms, take patients vitals, answer incoming calls, approve refills, set up rooms for injections and procedures, handle patients information, prep medication for injection days, call pharmacy’s, assist patients with questions and concerns, connect patients with DBS implant to appropriate tablet, help patients connect virtually to DBS remote from home for telemedicine visits, request prior authorizations for MRI’s and medications, triage, prep and assist provider with lumbar puncture procedure, contact patients nursing facilities for MR report.
- Sanitized, restocked, and organized exam rooms and medical equipment
Medical Assistant II
Texas, PRN
- 08.2019
- Proficient in Athena Health EMR, telehealth appointments, in put patient information in charts, answer phones, review patient labs, return patient calls, schedule patients, send out referrals, fill out requisition forms, call patients with test results, schedule inductions C-sections and colposcopy, fax records over to Seton Hospital, fax medication to patient’s pharmacy, obtain vitals, set up exam rooms, perform injections, counsel patients at new pregnancy appointments, and perform any other duties needed.
Patient Service Representative
Woman’s Health Texas
09.2017 - 08.2019
- 454-5721, Greets check-in patients for appointments or services
- Confirms patient information enters changes into computer system
- Notifies clinical staff of patient arrivals
- Schedules confirms all appointments as well as reschedules appointments when Physician and/or patient schedule changes if applicable
- Collects all appropriate fees, copays, outstanding charges
- Answer incoming phone calls and handle properly via appropriate transfer, taking message, or follow-up and return calls
- Enters reminder for next appointment as needed
- Takes appropriate action for medical and non-medical emergencies occurring in office
- Maintains supplies and equipment for daily job duties
- Ensures reception and lobby areas are safe, organized, and clean
- Performs opening and closing duties for care center
- Performs other duties as assigned
- Monitors confirmation reports to cancel appointments and respond to comments.
Evening Receptionist
Austin Child Guidance Center
08.2016 - 09.2017
- Answer phone calls, customer service, collect payments, check clients in, cancel appointments, transfer calls, hand out paperwork, update client charts, create client charts, file paperwork, scan paperwork, enter client information, handout iPad, make labels, close building, set alarm, help with office duties.
Order Support Specialist
Adecco contracted by
08.2015 - 08.2016
- 454-5211, Process incoming customer requests for their online orders, address changes, package reroutes, address corrections, holds for in store pickup, return to sender requests, creating shipping labels, send emails to customers, make outgoing calls
- Proficient in SAP, Sonar, SEMS, Toolbox, and Avalon.
Education
High School Diploma -
Auburn Senior High School
Auburn, WA06.2010
Certified Medical Assistant - Certified Medical Assistant
Austin Medical Assistant School
Austin, TX10.2019
Skills
- Injection Administration
- Exam Room Preparation
- Medical Terminology
- Payment Collection
- Proper Waste Disposal
- Patient Scheduling
- Patient Documentation
- Vital Sign Monitoring
- Dependable and Responsible
- Multitasking Abilities
- Teamwork and Collaboration
- Adaptable and Flexible
Certification
- CMA - Certified Medical Assistant
Languages
Spanish
Native or Bilingual
References
Dr. Sally Grogono (512) 431-5755
Jessica Schiller, NP (512) 297-1288
Leslie Limon (512) 538-6675
Timeline
Certified Medical Assistant
Neurology Solutions Consultants
01.2022 - Current
Patient Service Representative
Woman’s Health Texas
09.2017 - 08.2019
Evening Receptionist
Austin Child Guidance Center
08.2016 - 09.2017
Order Support Specialist
Adecco contracted by
08.2015 - 08.2016
Medical Assistant II
Texas, PRN
- 08.2019
High School Diploma -
Auburn Senior High School
Certified Medical Assistant - Certified Medical Assistant
Austin Medical Assistant School
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