Iliana Morales
Yonkers,NY
Summary
Experienced human resources professional with a strong focus on fostering positive workplace culture. Proven track record in managing HR teams to ensure compliance and enhance personnel communication. Expertise in recruitment, retention, mediation, and staff training, leading to improved workforce performance. Skilled in developing HR strategies that align with business objectives.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Caregiver
Self-employeed
The Bronx, NY
11.2024 - Current
- Delivered daily personal care for elderly, including bathing and grooming.
- Administered home infusions and monitored medication schedules for timely dosage.
- Coordinated transportation logistics for medical appointments and social outings.
- Facilitated client mobility, assisting with transfers between bed and wheelchair.
- Executed cleaning, laundry, and meal preparation with emphasis on nutrition.
- Procured food and essential items to support client well-being.
Human Resource Manager
Easton Arts Academy Elementary Charter School
Easton, PA
12.2022 - 10.2024
- Managed full-cycle recruitment for hourly and salaried positions, including job postings and screenings.
- Executed performance evaluations to enhance employee growth and development.
- Administered compliance training programs focused on safety and harassment prevention.
- Ensured adherence to federal, state, and labor laws along with industry regulations.
- Facilitated communication as primary contact for employee inquiries and concerns.
- Conducted conflict resolution and investigations into employee-related issues to promote harmony.
Human Resources Generalist
Adusa Distribution-Via US Tech Solutions
Bethlehem, PA
04.2022 - 11.2022
- Coordinated job postings, screenings, and interview processes for seamless candidate engagement.
- Administered new-hire onboarding and conducted thorough background checks.
- Maintained ATS and HRIS databases to ensure accurate record-keeping.
- Managed payroll and benefits inquiries while resolving discrepancies efficiently.
- Prepared comprehensive reports on turnover, compliance, and headcount metrics.
- Addressed employee benefits program inquiries effectively to enhance employee support.
- Assisted candidates throughout application processes, including I-9 form completion and drug screening paperwork.
- Streamlined communication with candidates regarding application questions and background check procedures.
Team Leader
WINFERTILITY
White Plains, NY
09.2014 - 03.2022
- Supervised four specialists and coordinated with HR for hiring and training.
- Provided direction, motivation, and support to team members.
- Define clear objectives, set deadlines, and develop strategies for achieving them.
- Track progress, provide feedback, and conduct performance reviews.
- Coordinated workflow and delegated tasks among team members.
- Developed training materials for new hires and existing staff.
- Implemented system process improvements to enhance overall team and computer efficiency.
- Act as a liaison for managers, employees, and providers' inquiries and concerns.
Education
Graduate Certificate - Human Resource Management
Southern New Hampshire University
Manchester, NH05-2024
Bachelor of Science - Business and Healthcare Administration
The College of Westchester
White Plains, NY05-2018
Associate of Science - Health Information Management
The College of Westchester
White Plains, NY05-2014
Skills
- Full-cycle recruitment and talent acquisition
- HRIS and payroll management
- Employee relations and conflict resolution
- Performance management and coaching
- Benefits administration
- OSHA compliance and labor law
- Onboarding and offboarding processes
- HR reporting and data analysis
- Grievance resolution
Certification
- Human Resource and Payroll Management
- Healthcare Fraud and Abuse Prevention
- Workplace Sexual & Unlawful Harassment
- HIPAA Compliance & Cybersecurity: Protecting PHI
- HIPAA, Social Media, and Texting Compliance
- Understanding & Working with Diversity
- PHR Certification (In Progress)
- SHRM-CP Certification (In Progress)
Languages
Bilingual: English & Spanish
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
References
References available upon request.
Timeline
Caregiver
Self-employeed
11.2024 - Current
Human Resource Manager
Easton Arts Academy Elementary Charter School
12.2022 - 10.2024
Human Resources Generalist
Adusa Distribution-Via US Tech Solutions
04.2022 - 11.2022
Team Leader
WINFERTILITY
09.2014 - 03.2022
Graduate Certificate - Human Resource Management
Southern New Hampshire University
Bachelor of Science - Business and Healthcare Administration
The College of Westchester
Associate of Science - Health Information Management
The College of Westchester
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